GCPQ Process and Capability Lead

GCPQ Process and Capability Lead

This role has been designed as ‘’Onsite’ with an expectation that you will primarily work from an HPE office.

Job Description:

HPE Operations is our innovative IT services organization. It provides the expertise to advise, integrate, and accelerate our customers’ outcomes from their digital transformation. Our teams collaborate to transform insight into innovation. In today’s fast paced, hybrid IT world, being at business speed means overcoming IT complexity to match the speed of actions to the speed of opportunities. Deploy the right technology to respond quickly to market possibilities. Join us and redefine what’s next for you.

What you'll do:

Job Family Definition:

Develops, implements and utilizes processes and tools to enable the sales life-cycle (pricing, orders, invoicing, opportunity assessment, field inventory management and other sales pipeline analytics and forecasting solutions). Reports and analyzes order pipeline, bookings, revenue forecasting, revenue reporting, sales productivity and goal attainment. Maintains and enhances sales force automation systems, product/service costing models, and margin management tools/systems to effectively monitor and manage revenue/expenses.

Management Level Definition:

Applies advanced subject matter knowledge to solve complex business issues and is regarded as a subject matter expert. Frequently contributes to the development of new ideas and methods. Works on complex problems where analysis of situations or data requires an in-depth evaluation of multiple factors. Leads and/or provides expertise to functional project teams and may participate in cross-functional initiatives. Acts as an expert providing direction and guidance to process improvements and establishing policies. Frequently represents the organization to external customers/clients. Exercises significant independent judgment to determine best method for accomplishing work and achieving objectives. May provide mentoring and guidance to lower level employees.

Responsibilities:

• Own the design and solutioning of end‑to‑end quoting and pricing processes for complex capabilities, ensuring simplicity for sellers and partners while supporting scale, compliance, and commercial rigor.

• Lead root‑level problem solving across quoting and pricing workflows, identifying systemic issues and driving sustainable, long‑term solutions rather than tactical fixes.
• Apply advanced analytical thinking to deeply understand seller and partner journeys, uncover friction points, and quantify experience, efficiency, and revenue impact.
• Architect sustainable solution designs that balance process, policy, and technology, with a strong focus on usability, automation, and future readiness.
• Serve as a strategic partner to IT, working hand in hand to translate business and experience requirements into scalable system solutions.
• Influence and align cross‑functional stakeholders (Sales, Operations, Pricing, Finance, Legal, IT) to ensure consistent decision‑making and timely execution.
• Act as a domain expert in quoting and pricing, providing thought leadership, setting standards, and guiding best practices across teams.
• Drive continuous improvement by establishing clear success metrics, monitoring adoption, and refining capabilities based on seller and partner feedback.
• Mentor and guide other process and capability contributors, raising the overall quality and maturity of solution design within the organization.

What you need to bring:

Education and Experience Required:

• Bachelor's or Master's degree in Business Management or equivalent
• Typically 10+ years experience

Knowledge and Skills:

• Deep expertise in Quoting & Pricing process architecture and capability design

• Advanced Root Cause Analysis and Systemic Problem Resolution
• Proven ability in Sustainable Solution Development for complex, cross‑system environments
• Exceptional analytical and critical thinking with a data‑driven mindset
• Excellent Cross‑Team and Cross‑Functional Collaboration, with the ability to influence without authority
• Strong experience partnering closely with IT and engineering teams on large‑scale capability delivery
• Seller‑ and Partner‑centric mindset, with a focus on experience, productivity, and outcomes
• Executive‑ready communication and stakeholder management skills

Accountability, Accountability, Active Learning, Active Listening, Bias, Business, Coaching, Creativity, Critical Thinking, Cross-Functional, Design Thinking, Empathy, Follow-Through, Group Problem Solving, Growth Mindset, Intellectual Curiosity (Inactive), Interprets Data, Long Term Planning, Managing Ambiguity, Operational Performance, Operations Processes, Personal Initiative, Process Changes, Process Improvements, Sales {+ 4 more}

Health & Wellbeing

We strive to provide our team members and their loved ones with a comprehensive suite of benefits that supports their physical, financial and emotional wellbeing.

Personal & Professional Development

We also invest in your career because the better you are, the better we all are. We have specific programs catered to helping you reach any career goals you have — whether you want to become a knowledge expert in your field or apply your skills to another division.

Unconditional Inclusion

We are unconditionally inclusive in the way we work and celebrate individual uniqueness. We know varied backgrounds are valued and succeed here. We have the flexibility to manage our work and personal needs. We make bold moves, together, and are a force for good.

#india

#operations

Job:

Sales Operations

Job Level:

Expert

    

    

Hewlett Packard Enterprise is EEO Protected Veteran/ Individual with Disabilities.

HPE will comply with all applicable laws related to employer use of arrest and conviction records, including laws requiring employers to consider for employment qualified applicants with criminal histories.

   

No Fees Notice & Recruitment Fraud Disclaimer

 

It has come to HPE’s attention that there has been an increase in recruitment fraud whereby scammer impersonate HPE or HPE-authorized recruiting agencies and offer fake employment opportunities to candidates.  These scammers often seek to obtain personal information or money from candidates.

 

Please note that Hewlett Packard Enterprise (HPE), its direct and indirect subsidiaries and affiliated companies, and its authorized recruitment agencies/vendors will never charge any candidate a registration fee, hiring fee, or any other fee in connection with its recruitment and hiring process.  The credentials of any hiring agency that claims to be working with HPE for recruitment of talent should be verified by candidates and candidates shall be solely responsible to conduct such verification. Any candidate/individual who relies on the erroneous representations made by fraudulent employment agencies does so at their own risk, and HPE disclaims liability for any damages or claims that may result from any such communication.