Game Operations Intern

About the Hiring Team

Level Infinite is Tencent’s global gaming brand. It is a global game publisher offering a comprehensive network of services for games, development teams, and studios around the world.

We are dedicated to delivering engaging and original gaming experiences to a worldwide audience, whenever and wherever they choose to play while building a community that fosters inclusivity, connection, and accessibility. Level Infinite also provides a wide range of services and resources to our network of developers and partner studios around the world to help them unlock the true potential of their games.

What the Role Entails

Tencent Games was established in 2003. We are a leading global platform for game development, operations and publishing, and the largest online game community in China. Tencent Games has developed and operated over 140 games. We provide cross-platform interactive entertainment experience for more than 800 million users in over 200 countries and regions around the world. Honor of Kings, PUBG MOBILE, and League of Legends, are some of our most popular titles around the world. Meanwhile, we actively promote the development of esports industry, work with global partners to build an open, collaborative and symbiotic industrial ecology, and create high-quality digital life experiences for players.

Level Infinite is Tencent’s global gaming brand. It is a global game publisher offering a comprehensive network of services for games, development teams, and studios around the world. We are dedicated to delivering engaging and original gaming experiences to a worldwide audience, whenever and wherever they choose to play while building a community that fosters inclusivity, connection, and accessibility. Level Infinite also provides a wide range of services and resources to our network of developers and partner studios around the world to help them unlock the true potential of their games.

Job Responsibilities:

• Assist with user and community operations, monitor community dynamics, identify trending topics and player needs, maintain community interaction atmosphere
• Assist with content operations and marketing strategy support, participate in content planning and creation, track content data and assist in strategy optimization
• Assist with cross-department communication and coordination, facilitate online/offline event execution
• Conduct research on mature products in the North American market and produce analysis reports

Who We Look For

• Gaming Enthusiast: Deep gaming player with broad knowledge and passion for various games
• Community Operations Skills: Familiar with mainstream North American gaming community platforms, understanding of North American player culture and community ecosystem
• Communication and Coordination Skills: Excellent cross-cultural communication skills, able to effectively communicate with players, teams, and partners
• Strong Learning Ability: Able to quickly learn new tools and platforms, adapt to fast-paced work environment
• Strong interest in the gaming industry, following industry trends
• Basic proficiency in office software and design tools
• Strong sense of responsibility and teamwork spirit

Preferred Qualifications

• Experience in game community management or content creation
• Familiarity with social media platform algorithms and operation strategies
• Skills in video editing, graphic design, etc.
• Familiarity with data analysis tools

Location State(s)

US-California-Irvine Co-working, US-California-Los Angeles

The expected base pay range for this position in the location(s) listed above is $22.33 to $42.70 per hour. Actual pay may vary depending on job-related knowledge, skills, and experience. This position will be eligible for 1 hour of paid sick leave for every 30 hours worked and up to 13 paid holidays throughout the calendar year. Subject to the terms and conditions of the applicable plans then in effect, full-time interns are also eligible to enroll in the Company-sponsored medical plan.

Equal Employment Opportunity at Tencent

As an equal opportunity employer, we firmly believe that diverse voices fuel our innovation and allow us to better serve our users and the community. We foster an environment where every employee of Tencent feels supported and inspired to achieve individual and common goals.