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ABOUT US
The Salvation Army is a Christian movement and one of Australia's largest and most-loved charities. We believe in doing good that transforms lives and futures for the better. It is this belief which drives us to find new ways and places where we can make a difference. From times of personal crisis to moments of national grief, we are always here — providing support, safety, community, and opportunity.
Why this role matters
The Salvation Army (Salvos) is one of Australia’s largest providers of alcohol and other drug (AOD) programs including withdrawal management, residential and non-residential rehabilitation, and harm reduction programs. Salvos services go beyond addressing the core issues and challenges associated with problematic substance abuse and provide participants a place of hope, compassion, and dignity to recover safely.
About the role
As a Gambler’s Help Venue Support Worker, this is your opportunity to deliver mandated Responsible Service of Gaming (RSG) and associated training to gaming venues, support the development of responsible gambling practices and environments in line with approved industry codes of conduct, and provide a critical interface between gaming venues and Gambler’s Help services.
Reporting to the Program Manager, this part-time role offering 30.4 hours per week is contracted until June 2028, located in Kensington, VIC.
How you will make an impact
Provide Responsible Service of Gaming (RSG) and associated face-to-face training to venue staff to ensure compliance within regulatory timeframes
Conduct formal meetings with gaming venues at least every six months to support compliance with Responsible Gambling Codes of Conduct and promote
Support and train venue staff to develop the skills, knowledge and confidence to identify and respond to gambling harm including facilitating access to Gambler’s Help, YourPlay and self-exclusion programs
Maintain program records and complete RSG, training and GH Connect reporting in line with Departmental requirements while identifying service gaps and contributing to service planning, review and quality improvement
Liaise with service providers and develop strategic relationships with health and welfare professionals to identify training needs and support the delivery of effective education and peer training initiatives
What you will bring
A Certificate IV in Training and Assessment is essential
Previous experience in delivering training and facilitating groups or understanding of gambling environment.
A current VIC Drivers Licence and employee Working with Children’s Check
What we offer
The Salvos offer eligible employee's a well-balanced package of meaningful benefits including:
Salary packaging up to $15,900 tax free + $2,650 meal entertainment benefit.
Generous Paid Parental leave for primary (12 weeks) & secondary carers, Purchased Leave Scheme (up to 8 weeks) and 5 days paid leave per year to experience working in other TSA programs or activities.
Access to EAP and health & wellness initiatives incl Fitness Passport
Ongoing training and development opportunities that enhance on the job skills and proficiency.
Rewarding and fulfilling purpose driven careers that have positive and sustainable / social impacts.
Conditions
Compensation is in accordance with Social, Community, Home Care and Disability Services Award Level 5
How to apply
Are you ready to make a difference and help individuals rebuild their lives? Please submit your resume and cover letter detailing your alignment with the role's requirements. Together, we can create lasting change and build a more inclusive and compassionate community.
Applications will close as soon as a suitable candidate is secured.
The Salvation Army is an Equal Opportunity Employer who provides an inclusive work environment and embraces the diverse talent of its people. We value people of all cultures, languages, capacities, sexual orientations, gender identities and/or expressions. We are committed to achieving a diverse workforce and strongly encourage applications from Aboriginal people and Torres Strait Islander people.
The Salvation Army is a child safe organisation and is committed to protecting children and young people from harm. All child facing roles will require the successful completion of a Working with Children Check. Applicants for all roles require a mandatory Nationally Coordinated Criminal History Check.
We value Integrity, Compassion, Respect, Diversity, and Collaboration