FX Cient Manager, Off

Indirect FX services are used by custody clients seeking convenient access to market-leading infrastructure to outsource and automate their foreign exchange trades, while StreetFX provides a fully automated, rules-based platform that can increase transparency and efficiency to both custody and non-custody clients. 

We are looking for a motivated individual to support the business including managing the pricing of foreign exchange transactions, assisting with the solutioning and onboarding of new client business and contributing to other team initiatives and projects. The successful candidate will be capable of building effective relationships with a range of internal stakeholders and external clients. The role is based in Boston.

Due to the role requirements this job needs to be performed primarily in the office with some flex work opportunities available.

Why this role is important to us

The team you will be joining is a part of State Street Markets. When owners and managers of institutional assets need research, trading, securities lending and innovative portfolio strategies, they turn to the Markets business unit. As our investment research and trading arm, Market’s number one goal is to enhance and preserve our clients’ portfolio values by applying technology, optimizing trading, and linking asset classes and markets across the world.

Join us if making your mark in the capital markets industry from day one is a challenge you are up for.

What you will be responsible for

As FX Client Manager you will

• Represent the Indirect FX and StreetFX services offered by SSGM to prospective and existing clients
• Manage and develop internal and external client relationships in order to facilitate foreign exchange deal flow for Markets
• Work with FX risk traders to ensure effective management of FX market risk
• Deliver superior customer service and support to both internal and external clients
• Build and grow the existing franchise by deepening assigned StreetFX client relationships

What we value

These skills will help you succeed in this role

• Demonstrated customer service orientation including good presentation skills, issue resolution, attention to detail and the ability to communicate clearly and concisely
• Ability to juggle multiple priorities and work under pressure
• Strong positive attitude, prepared to take initiative and seek responsibility
• Proven record of achievement
• Expertise in MS Office including Excel and PowerPoint

Education & Preferred Qualifications

• Undergraduate degree or relevant/comparable professional qualification
• Knowledge of foreign exchange or related markets or experience gained in a client servicing environment

Salary Range:

$120,000 - $120,000 Annual

The range quoted above applies to the role in the primary location specified. If the candidate would ultimately work outside of the primary location above, the applicable range could differ.

Employees are eligible to participate in State Street’s comprehensive benefits program, which includes: our retirement savings plan (401K) with company match; insurance coverage including basic life, medical, dental, vision, long-term disability, and other optional additional coverages; paid-time off including vacation, sick leave, short term disability, and family care responsibilities; access to our Employee Assistance Program; incentive compensation including eligibility for annual performance-based awards (excluding certain sales roles subject to sales incentive plans); and, eligibility for certain tax advantaged savings plans.

For a full overview, visit https://hrportal.ehr.com/statestreet/Home.

About State Street

Across the globe, institutional investors rely on us to help them manage risk, respond to challenges, and drive performance and profitability. We keep our clients at the heart of everything we do, and smart, engaged employees are essential to our continued success.

We are committed to fostering an environment where every employee feels valued and empowered to reach their full potential. As an essential partner in our shared success, you’ll benefit from inclusive development opportunities, flexible work-life support, paid volunteer days, and vibrant employee networks that keep you connected to what matters most. Join us in shaping the future.

As an Equal Opportunity Employer, we consider all qualified applicants for all positions without regard to race, creed, color, religion, national origin, ancestry, ethnicity, age, disability, genetic information, sex, sexual orientation, gender identity or expression, citizenship, marital status, domestic partnership or civil union status, familial status, military and veteran status, and other characteristics protected by applicable law.

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It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.