Fulltime Keyholder

Location: Burlington, Ontario

Job Description:

The Pet Valu family of stores includes Pet Valu, Paulmac's Pet Food, Bosley's, Tisol and Total Pet and together we are one of the largest retail operations in North America dedicated to providing families with food and supplies for dogs, cats, companion birds, wild birds, fish, reptiles and small animals.

All of our stores are dedicated to helping local pets in need, and we partner with local shelters, rescues and charities for adoption events, in-store adoption (select stores only) and pet food bank programs, as well as through our national donation drives and fundraising campaigns.

At Pet Valu, we're Pet Experts, and we're pet lovers, too.

Keyholders assist with ensuring consistently great execution which allows us to invest in meaningful time with our customers.  They recommend the best products and services to create the healthiest, most playful life for all pets. They share accountability to drive profit to fuel our growth and future as the Devoted Pet Lover’s life-cycle partner. The Keyholder assists with all operations in the store and helps represent their store in surrounding communities. They prioritize Safety, Compassion, Expertise and Efficiency in all they do, and they live by and coach to our Core Beliefs.

KEYHOLDER, FULL TIME PERMANENT starts @ $18/hr

Responsibilities:

The keyholder will be responsible for day-to-day operations in the store under the direction of the franchisees, store manager & assistant manager, including opening/closing duties, front end/cash, stock deliveries and restocking, basic store maintenance, maintenance of promotional programs and handling online orders.  Outstanding customer service is a top priority; we love to hear positive customer feedback.

Details: 

Should be available for any hours that the store is open, 30-40 hours/week; shifts will include a combination of evenings(predominantly), days and weekend shifts(alternating) so flexible availability is required. Includes working at locations in either the East or North of Burlington.

Prerequisites: 

• should have a love of animals and some basic knowledge.
• must be friendly, outgoing and enjoy dealing with the public.
• must be able to handle heavy, ongoing lifting(up to 50 pounds) including carryout during the shift.
• must be willing to learn & upgrade product knowledge on an ongoing basis including completion of online learning courses.

Duties Include:

• putting away stock from deliveries when scheduled for delivery day(early a.m. delivery),         
• restocking shelves from overstock to keep the stockroom clear & shelves full. This involves some strenuous physical work.  
• cash register operation and associated paperwork.
• proper rotation of date & label sensitive products and tracking out of date products & markdowns.
• ensuring correct sale signage is in place for promotional activity.
• maintaining store appearance, keeping it clean and organized, includes proper care of any animals in the store.