Mission healthcare

Full Time Portals Supervisor (Home Health)

San Diego, CA Full Time
Mission Healthcare, located in seven states, is the largest home health and hospice company in the western United States. We have a critical mission—to take care of our people. We provide a comprehensive array of services that meet the needs of patients and families across the healthcare continuum. We believe our people, partners, patients and their families deserve care delivered with Compassion, Accountability, Respect, Excellence and Service (CARES), Mission Healthcare’s core values. By joining our team, you will have the opportunity to impact patient’s lives daily and grow your career in a culture of collaboration, compassion, and commitment. We are excited to continue to grow our mission family!

Benefits offered:   
Medical, Dental & Vision 
Vacation, Sick & Holiday Paid Time Off 
Mileage Reimbursement 
Employee Assistance Program 
Flexible Spending & Health Savings Accounts 
Disability, Life and AD&D Insurance 
401(K) 

The Home Health Portals Supervisor oversees and mentors the Customer Service Portal team while delivering exceptional service in a fast-paced, team-oriented environment. This role collaborates with the Quality team to identify training needs and works closely with the Senior Director to develop and improve systems that support an efficient referral process.
The Supervisor must demonstrate strong communication, organization, problem-solving, and multitasking skills, and will partner with key internal teams—including Marketing, Clinical, Insurance Authorization, and Scheduling. Responsibilities include reviewing and processing referrals, determining acceptance based on established criteria, and maintaining up-to-date knowledge of Medicare/insurance reimbursement, regulations, service lines, and coordination standards.

Pay Range: $68-75K DOE

Schedule: Full Time, Monday-Friday, Day Shift

Location: San Diego, In-Office