Fulfilment Technology Apprentice (Robotics Systems)

About Us

Our teams are putting the world’s retailers online using the cloud, robotics, AI, and IoT. We provide services to partner clients globally via our innovative advanced robotics technology, known as the Ocado Smart Platform ("OSP"), this drives our highly automated, multi-million pound Customer Fulfilment Centres (CFCs). In our CFCs - together with the proprietary software applications - we operate a world-class online grocery business that automates the single pick of products, ready for your online delivery.

About the Role 

We are seeking a proactive Fulfilment Technology Apprentice to join the Engineering Support Team within a highly automated Customer Fulfilment Centre. The role involves carrying out both planned and reactive maintenance on advanced robotics and production equipment, including automated bagging machines and material handling systems. 

You will be responsible for diagnosing faults, performing low-level repairs, supporting equipment performance improvements, and ensuring all work is completed safely and efficiently in line with operational standards. This is a hands-on role suited to someone with strong problem-solving skills, a keen interest in automation technology, and the ability to work effectively within a fast-paced engineering environment on a rotating day and night shift pattern.

Your duties will include:

• Carry out maintenance on production equipment in an accurate, timely and safe manner - in accordance with standard operating procedures and safe system of works.
• Respond to and diagnose equipment breakdowns relevant to level of training received, experience and competence. Resolving issues and action repairs were possible.
• Update engineering records, including all work carried out, support the identification of root cause of failures, and confirmation of spares and consumables used.
• Ensure accurate and timely records are input into the CMMS system to support engineering KPI’S.
• Perform daily housekeeping and cleaning duties of equipment
• Assist your engineering team in analysing engineering failures and in finding solutions to improve MHE performance.
• Capable of working at height and using a variety of access equipment.
• Ensuring all Health & safety, food hygiene & safety standards/procedures are adhered to

Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.

• The first year will be based at the IPS Training Centre, focusing on core engineering fundamentals and skills development to prepare apprentices for the workplace.
• Years 2–4 will combine workplace learning with structured training, including day release and ongoing support from IPS trainers.

You will be expected to work 40 hours a week Monday - Friday on a days only pattern

About you

If you’re a motivated problem-solver with a hunger to learn, we want you on our team! We’re looking for flexible, organised high-achievers who bring a sharp analytical mind and great communication skills to the table. As long as you have your GCSEs in Maths, English, and Science (Grade 4/C or above) and the drive to master world-class automation, we’ll provide the platform for you to excel. If you can prioritise under pressure and love working with people, it’s time to stop searching and start building your future with us! 

Ocado Group is an equal opportunities employer and as such makes every effort to ensure that all potential employees are treated fairly and equally, regardless of their sex, sexual orientation, marital status, race, colour, nationality, ethnic or national origin, religion or belief, age, or disability or union membership status.