Alterra

Front Office Manager - The Westin Monache

Mammoth Lakes, CA Full time
Year Round

LIVE THE DREAM. Work here. Play here.


The mountains are calling.


NOTE: This position is located in Mammoth Lakes, California.


Did you know that, as part of your employment at The Westin Monache, you receive a free season pass, including free access to all other Alterra resorts? Grin inducing, isn’t it? 


More about the benefits and perks of your adventure here:

  • Ski passes for dependents (spouse/child(ren)/domestic partners) includes free skiing at other Alterra Resorts

  • Discounts on ski/snowboarding lessons

  • Friends and Family vouchers

  • Retail & Food discount

  • Equipment Rental discount

  • 401k with company match

  • Healthcare

  • Dental

  • Vision

  • PTO for benefit eligible employees

  • Associates as well as their family and friends, are eligible to receive discounts on Marriott hotels worldwide


*Offers of employment may be contingent upon successful completion of a background investigation.

A little about this position:
  • Oversees and manages the daily operation of the Front Office, including Front Desk, Bell, Concierge, and Shuttle. 
  • Responsible for financial, employee, and guest service goals of the department.

Requirements:

  • Four-year college degree preferred.
  • Minimum of 2 years’ Hospitality supervisory experience required, with management experience in the hotel industry preferred
  • Experience in a Mountain and/or Destination Resort hotel preferred
  • Strong written and verbal skills required
  • Strong working knowledge of business software with emphasis on MS Excel, Word, Power Point, and Visual One.
  • Strong work ethic.
  • Ability to effectively communicate to guests, employees, and management.
  • Ability to perform under pressure and with deadlines.
  • Ability to solve problems using common sense and hotel policy.

Pay: $68,640.00 - $73,732.50 per year