Location: Lee’s Summit
Schedule: Monday–Thursday 7:00 AM–5:30 PM
No weekends. No holidays.
About the Role
Our Maternal Fetal Medicine team is seeking a professional, compassionate, and detail-oriented Front Desk Patient Services Specialist to support our high-risk obstetric clinic. This role is vital in creating a welcoming and efficient experience for patients and families during a very important time in their lives.
Key Responsibilities
• Serve as the first point of contact for patients, families, and visitors by providing warm, professional customer service
• Check patients in and out, verify insurance, collect copays, and update demographics
• Manage multi-line phones, schedule appointments, coordinate referrals, and handle messages
• Maintain accurate documentation and support clinic workflows to ensure timely care
• Collaborate with nurses, sonographers, physicians, and administrative staff to support patient flow in a fast-paced specialty clinic
• Assist with coordination for specialized programs within the MFM clinic, including high-risk pregnancy services
• Handle sensitive and confidential information with discretion
• Support other administrative tasks as needed
Ideal Candidate
• Prior experience in a medical office, women’s health, OB/GYN, or high-risk pregnancy setting preferred
• Exceptional communication and customer-service skills
• Strong organizational abilities and comfort working in a fast-paced clinical environment
• Familiarity with EMR systems (Epic preferred)
• Ability to work independently and as part of a collaborative team
• Compassionate, patient, and supportive approach to individuals experiencing complex pregnancies
Why Join Us
• Monday–Thursday daytime schedule
• Stable hours with no evenings, weekends, or holidays
• Supportive team environment within a respected Maternal Fetal Medicine program
• Opportunity to make a meaningful difference in the care of high-risk obstetric patients
Applicable Experience:
1 yearThe best place to get care. The best place to give care. Saint Luke’s 12,000 employees strive toward that vision every day. Our employees are proud to work for the only faith-based, nonprofit, locally owned health system in Kansas City. Joining Saint Luke’s means joining a team of exceptional professionals who strive for excellence in patient care. Do the best work of your career within a highly diverse and inclusive workspace where all voices matter.
Join the Kansas City region's premiere provider of health services. Equal Opportunity Employer.