Initial Posting Date:
01/13/2026
Application Deadline:
01/26/2026
Agency:
Office of the Governor
Salary Range:
$3,608 - $4,749
Position Type:
Employee
Position Title:
Front Desk Assistant (Public Service Representative 3)
Job Description:
Opportunity Awaits, Apply Today! Public Service Representative 3
Job Title:
Front Desk Assistant (Public Service Representative 3)
Agency:
State of Oregon - Office of the Governor
Location:
Salem, Oregon - Oregon State Capitol
Salary Range:
$3608.00 - $4749.00
Position Type:
Full-Time, Monday- Friday, 8:00 a.m. - 5:00 p.m.
Position Overview:
The Front Desk Assistant serves as a key member of the Governor’s Office team, providing a professional, welcoming presence for visitors and ensuring smooth office operations. This role is essential in representing the Governor’s Office with courtesy and efficiency, supporting dignitaries, agency directors, legislators, and stakeholders. The position requires strong organizational skills, discretion, and a commitment to the State of Oregon’s values of integrity, equity, and public service.
Why Join Our Team?
Joining our team offers the opportunity to make a meaningful impact by supporting the Governor’s Office and contributing to Oregon’s mission of public service. You will work in a dynamic environment at the State Capitol, serving as the first point of contact for dignitaries, legislators, and stakeholders while gaining valuable experience in government operations and protocol.
- This position is eligible for on-site, in-office work will be required.
- Work/life balance, 11 paid holidays a year, and a competitive benefits package.
- Advancement and learning opportunities that will help grow your career with the State of Oregon.
- Get There - Oregon’s easy-to-use carpool matching tool and trip planner.
Duties and Responsibilities:
Office Coordination / Information & Assistance (70%)
- Uphold the office mission, values, and ethos; represent the office with professionalism and a cooperative attitude.
- Support a culture of diversity, equity, and inclusion in all interactions.
- Open and close the office daily; ensure readiness for business hours.
- Screen and accompany invited guests following safety protocols; provide a welcoming presence for dignitaries and stakeholders.
- Open and close the ceremonial office as needed for scheduled meetings.
- Answer and direct calls from the front desk phone line.
- Follow safety protocols and exercise judgment in determining appropriate actions, including contacting law enforcement if necessary.
- Sort, scan, and distribute incoming mail; prepare outgoing mail and packages using USPS, UPS, and other services.
- Maintain a clean and professional appearance of the lobby, conference rooms, kitchen, and common areas.
- Review and manage conference room schedules; resolve scheduling conflicts.
- Coordinate maintenance and repairs for office equipment.
- Manage office supplies, including ordering and inventory control.
- Oversee office archiving and ensure compliance with state archival rules and procedures.
- Serve as safety coordinator during emergencies, guiding staff to designated evacuation sites.
- Contribute to administrative team projects and directives; follow through on assigned tasks.
- Perform special projects and other duties as assigned.
Constituent Services (30%)
- Review and tag voicemails for follow-up.
- Upload and process hard copy mail in the constituent database.
- Prepare and send correspondence, including information packets, certificates, and cards.
- Elevate constituent inquiries requiring additional casework to senior staff or the Director.
- Perform other duties as assigned.
What We Are Looking For
Minimum Qualifications:
- Three years of experience in customer service, public contact, or administrative support roles that involved frequent interaction with the public.
- OR an Associate’s degree in business or public administration, or a related field AND one year of experience in customer service or administrative support.
- OR any combination of education and experience equivalent to three years of public contact or administrative support work.
Desired Attributes:
- Strong interpersonal and communication skills; ability to interact professionally with high-level officials and the public.
- Minimum of three years of experience interacting with and providing support to high-level political figures, elected officials, and media representatives in a professional setting.
- Demonstrated ability to escort and communicate with professionalism and discretion, maintaining a welcoming and secure environment for dignitaries, agency directors, legislators, and stakeholders.
- Strong business acumen and understanding of government operations, including its organizational structure and protocols, to serve effectively as the first point of contact for the Governor’s Office.
- Exceptional interpersonal and communication skills, with the ability to manage sensitive situations and maintain confidentiality.
- Proven organizational skills and attention to detail in managing multiple tasks in a fast-paced environment.
- Proficiency in Microsoft Office Suite and ability to learn new systems quickly.
- Experience in a government or public-facing environment preferred.
For a full review of the position duties, details, and working conditions, please click here.
Application Details and Instructions:
- Visit the State of Oregon job opportunities webpage to submit your application. Please ensure the work history in your applicant profile is up to date and attach a current copy of your cover letter and resume. If you are a current State of Oregon employee, you must apply through your employee Workday account.
- This announcement is for 1, full-time, executive services, exempt, (Classification: Public Services 3) position and may be used to fill future vacancies.
- Please save a copy of this job announcement for reference, as it is not available for you to view after the announcement deadline. If you have questions about the announcement, or need an alternate format to apply, please contact the Recruiter, John Paschal at: John.L.Paschal@das.oregon.gov | 971-493-9589.
- Eligible veterans who meet the qualifications will be given veterans' preference. For more information, please visit Veterans Resources.
Helpful Links & Resources
How to Set Job Alerts | Workday Applicant FAQ | What You Need to Know to Get the Job
Oregon Job Opportunities Webpage | Classification and Compensation | Pay Equity
Come for a job. | Stay for a career. | Make a difference... for a lifetime!
Equal Opportunity Statement
The Governor’s Office is an equal opportunity employer committed to fostering a diverse, equitable, and inclusive workplace. We prohibit discrimination on the basis of race, color, national origin, religion, sex, sexual orientation, gender identity, marital status, age, veteran status, disability, or any other protected status under applicable law. We value diversity as a strength and strive to create an environment where all individuals can thrive and contribute fully to Oregon’s mission of public service.