Kick-start your career in the online gaming world and experience the very latest in technology and innovation.
Who we are
We’re part of Super Group, the NYSE-listed digital gaming company behind some of the world’s leading Sports and iGaming brands.
At DigiOutsource, we bring passionate people and innovative tech together to create market-leading online gaming solutions. Our multidisciplinary teams are passionate about products, customer experience and security. We’re empowered to achieve the ultimate in high-performance gaming experiences using the best technology available.
Who we’re looking for
We’re on a thrilling journey of growth and innovation, and we need passionate, driven individuals to join us. At DigiOutsource, every day is action-packed, and we expect you to bring your A-game. In return, you’ll find a supportive environment where your skills can flourish and your career can soar.
Ready to become a game-changer? Supercharge your career with us and be part of something extraordinary.
Why we need you
The Fraud Technology Product Manager is responsible for owning, operating, and optimising all SaaS‑based fraud detection, prevention, and case management platforms used across the organisation.
This role sits at the intersection of fraud operations, technology, and vendor management, ensuring all fraud systems are implemented correctly, stable, well‑supported, and continuously enhanced to meet evolving fraud risks.
The role ensures that the organisation’s fraud technologies are configured effectively, integrated smoothly into operations, and deliver maximum value by enabling early detection, precise decisioning, and operational efficiency. Your drive and ideas will help us move faster, improve smarter, and stay ahead of the game.
What you’ll be doing
Managing a team of product specialists, you will be responsible for:
Management of all fraud‑related SaaS platforms (e.g., onboarding fraud, transaction monitoring, device intelligence, behavioural analytics, case management tools).
Establish and maintain system governance standards.
Develop and maintain system documentation, SOPs, and configuration logs.
Ensure all fraud platforms are compliant with internal controls, security requirements, and regulatory obligations.
Assist with end‑to‑end implementation of new SaaS fraud tools, including requirements gathering, vendor coordination, and integration design.
Guide specialists in the configuration of rules, risk scores, workflows, alerts, queues, and routing logic.
Manage the process of Sandbox/UAT, functional testing, and readiness for go‑live.
Facilitate and manage the process for turning fraud operational needs into technical configurations.
Coordinate incident response with IT, Cybersecurity, Data, and vendors.
Manage day‑to‑day relationships with SaaS solution providers.
Track SLAs, product roadmap updates, release notes, and feature changes.
Prioritise enhancements and manage change requests.
Collaborate with internal IT architecture, security, and DevOps functions.
Drive automation opportunities to reduce manual operational effort.
Lead continuous improvement initiatives aligned to fraud risk strategy.
Produce regular reporting on system performance, incidents, trends, and improvement initiatives.
This list covers your core responsibilities – with plenty of room to stretch, explore and take on new challenges as we grow.
Essential skills you’ll bring to the table
The necessary skills that we require for this role include:
Clear, confident communication (written and verbal), and the ability to breakdown complex ideas
A collaborative mindset, working smoothly with cross-functional teams to hit shared goals
Strong organisational skills and the ability to manage multiple projects without dropping the ball
Exceptional attention to detail and a commitment to high-quality work
Adaptability – you stay sharp, productive and positive in fast-moving environments
Bachelor’s degree in Risk Management, Information Systems, Computer Science, or related field
Experience with fraud SaaS tools such as LexisNexis, ThreatMetrix or similar
Technical & Systems expertise
Leadership experience in a similar environment
Fraud domain knowledge
Operational skills
Stakeholder and vendor management experience
Strong analytical thinker with a problem‑solving mindset
Technology‑curious, adaptable and proactive
Calm under pressure, especially during incidents or system outages
Passionate about fraud prevention and digital risk innovation
Desirable skills you’ve got up your sleeve
It would be great if you also have some of the following skills:
Industry Certifications (e.g., CFE, CAMS, fraud tech certifications)
Familiarity with enterprise SaaS platforms
Previous experience in online gaming or casino industry
Knowledge of gambling regulations and compliance requirements
Our values are non-negotiables
Our culture is underpinned by core values that are linked to key behavioural competencies. Along with the below behavioural competencies, these are essential for all employees in order for you to embed in and drive our culture forward.
These competencies are:
Adaptability
Ownership and accountability
Initiating action
Resilience
Team orientation
Integrity
Innovation
What you’ll get back
We offer a great variety of personal and professional benefits to help you thrive at DigiOutsource and Super Group. This includes:
We’re dedicated to your supergrowth. Our comprehensive learning and development programmes give you a range of resources and opportunities to expand your skills and advance your career.
Your hard work and achievements won’t go unnoticed. Our innovative Performance Tool ensures you receive regular, constructive feedback, helping you to continuously improve and reach your full potential.
Our Employee Assistance programme offers a variety of benefits which you and your family can benefit from.
Free Daily Meals
Free Massages On-site
Free On-Site Gym
Group Life Cover
Funeral Fund Benefit
Financial Services Assistance
Curro School Fees Benefit
Income Continuation Benefit
Leadership Training
Referral Bonus
Medical Aid Subsidy
Free Sleep Coaching
On-site Barista
Retirement Annuity Subsidy
Team builds
Be part of that Superclass feeling.
At Super Group, diversity is part of our DNA. With teams across 16 countries, 85 nationalities, and 19 languages, we take equal opportunities seriously, championing a supportive, inclusive and empowering environment wherever you are in the Group.
It’s all about putting your experience first and ensuring honesty and fairness in all we do. Here, your growth is supported and your contributions valued.
Game on!
*Please note we will apply relevance to our Talent Management and Talent Development Programme as part of our recruitment process.
*Shortlisted candidates may need to complete an assessment.
This position requires trust and honesty it has access to customers financial details - therefore a credit and criminal record check will be conducted. The qualifications identified herein are an inherent job requirement; therefore, a qualification verification check will be done. By applying for this role, and supplying the necessary details, you hereby grant us permission to apply for these checks. This will be done in a confidential manner, and solely for the purposes of verification.
Should you not hear from us within 2 weeks, please deem your application as unsuccessful.
The perfect place to work, play and grow!