Fraud Strategy Support Manager

Empowering Africa’s tomorrow, together…one story at a time.

Job Summary

This role will support the execution and continuous improvement of the Internal Fraud risk landscape across PPB. The role will offer analytical, risk, and governance oversight to proactively identify and monitor internal fraud risks. This is to ensure that fraud losses are kept to a minimum, and risks are managed proactively, all while complying with internal policies, procedures, and regulatory requirements.

This role involves partnering with business and risk stakeholders to uncover internal fraud vulnerabilities across end to end processes, driving innovative remediation solutions and leading programs to address them where needed.

Job Description

Education and Experience Requirements:

• NQF 7 or degree, or NQF 6 National Diploma or Equivalent will also be considered if in line with job role

• 4 – 6 years in Financial Services or related industry

• 3 – 5 years specializing in fraud Management / internal audit / risk management/ business process optimization

• 2 - 5 years proven ability to design and deliver sustainable risk mitigation strategies, process enhancements and proactive risk monitoring to manage identified risks within a risk appetite framework

• Advanced computer literacy, especially the Microsoft Office suite of programs (MS Word, MS Excel, MS PowerPoint) (1+ years).

• Experience in Fraud Risk Management will be an advantage

Preferred Requirements:

• Communication and Team skills

• Networking Skills & Influencing Skills

• Knowledge of Fraud Risk Principles and Practices or risk management principles

• Understanding of Risk and Compliance concepts

• Analytical Skills

• Interpersonal and Conflict Management Skills

• Ability to both Drive an objective and Deliver

• Business analysis or process understanding will be an advantage

Key Accountabilities:

Strategy and Execution of Strategy

• Support the Senior Internal Fraud Risk Manager in implementing, executing the internal fraud risk strategy and monitoring its effectiveness

• Conduct thematic reviews of forensic investigation cases to identify control gaps, weak controls, training gaps and behavioural issues and recommend control remediations required

• Provide insights from reviews and business engagements to inform monitoring strategies and process refinement recommendations

•  Support the annual review of fraud threat assessments and assist the Senior Internal Fraud Risk Manager in aligning the internal fraud strategy

• Assist in development and tracking of Key Risk Indicators for the monitoring of effectiveness to mitigate internal fraud risks

• Perform monthly internal fraud risk reporting

• Support fraud training and internal fraud awareness campaigns

• Support strategic initiatives aimed at automation and use of artificial intelligence to improve internal fraud risk landscape

Risk and Control Management

• Compile monthly reports for submissions to governance forums

• Support and drive root cause analysis to define control remediations and support ownership engagements with business

• Support business by providing inputs on New Products Assessments, CPAs, PCAs, DWBs

• Ensure governance requirements as per bank standards are adhered to ito raising issues on risk management systems

Stakeholder Engagements:

• Provide support to Business stakeholders on a regular basis to discuss strategy, performance and threats

• Collaborate with forensics teams on tracking and reporting of case details

• Remain abreast with changes being rolled out in business and provide support as and where required

• Support manager in the provision of training and awareness sessions 

• Collaborate with Strategic and Tactical Analytics teams to absorb lessons learned into analytics approaches

  

MI

• Lead collation of monthly loss and prevention MI for group reporting

• Ensure that losses are identified and tracked in line with group policy

• Ensure that Significant Fraud event governance is initiated as and where required

• Ensure that business remediation is defined, agreed and executed for Significant Fraud losses

Education

Absa Bank Limited is an equal opportunity, affirmative action employer. In compliance with the Employment Equity Act 55 of 1998, preference will be given to suitable candidates from designated groups whose appointments will contribute towards achievement of equitable demographic representation of our workforce profile and add to the diversity of the Bank.

Absa Bank Limited reserves the right not to make an appointment to the post as advertised