IBC Bank successes are the result of an aggressive and innovative attitude. The Bank's "We Do More" philosophy reflects its dedication to the growth and success of its employees, customers and communities. IBC bank hires talented, creative and dedicated individuals to help our business succeed. We are a company that values leadership, community engagement and relationship building that leads to a culture of excellence. We are currently seeking to fill positions across all business segments. IBC's focus is to be customer centric and strive to provide excellent customer experience.
Time Type:
Full time
This is an in-office position.
Department:
775 Fraud
Job Summary:
The Fraud Analyst is responsible for the analysis and support of all data trends related to Check Fraud chargebacks, charge-offs, and Red E disputes. Utilize the VISA Data Manager system for data analysis; develop processes for Fraud department related reporting.
Job Description:
ESSENTIAL JOB FUNCTIONS
The statements on this job description are intended to describe the general nature of level of work being performed by incumbents. They are not an exhaustive list of all responsibilities, duties, and skills required by all incumbents.
- Serve as key liaison to Fraud division for addressing specific business functions related to the Day 2 Review Report, VISA Data manager, VISA Resolve OnLine (VROL), and other systems as they become available
- Collaborate with FIU division to identify, document and communicate business needs and provide solutions
- Plan, elicit, capture, analyze and validate business, functional and technical requirements to improve processes for the Check Fraud and Reg E teams
- Perform current state analysis of existing business systems, applications and functions
- Produce timely and high-quality requirements-related work products, including requirement specifications and process flows
- Answer questions and clarify requirements for Fraud related system and enhancement requests
- Document, analyze and assess current business processes and underlying systems / applications
- Prepare reporting documents to track Reg E Stale Items, Profit & Loss analysis, top vendor fraud reports, VISA Risk Management alerts, Chargebacks, and Charge-offs
- Prepare analytical write-ups, supported with empirical evidence, defining current trends along with proposed solutions to resolve developing issues
- Prepare sample reviews for the Day 2 Report Review team to study items where the team did not place proper holds
- Other duties as required by the Fraud Department
SKILLS
- Excellent verbal and written communication skills
- Superb analytical skills
- Ability to organize and analyze complex data sets
- Strong interpersonal and organizational skills
- Ability to easily grasp and comprehend AML risks specific to a business unit and develop extensive user requirements as well as recommend automated solutions to reduce those risks
- Ability to use pivot tables and work with an advanced statistical database and statistical methods and functions
EDUCATION & EXPERIENCE
- Bachelor's degree in Business Administration or related technical discipline or 1-2 year’s work experience in said field preferred
- Computer literacy and proficiency in Microsoft Office Suite (Word, Excel, Project, PowerPoint)