The Business Sr. Analyst is a seasoned professional role. Applies in-depth disciplinary knowledge, contributing to the development of new techniques and the improvement of processes and work-flow for the Fraud Suspicious Activity Reporting function. Integrates subject matter and industry expertise. Requires in-depth understanding of how areas collectively integrate within the sub-function as well as coordinate and contribute to the objectives of the function and overall business. Evaluates moderately complex and variable issues with substantial potential impact, where development of an approach/taking of an action involves weighing various alternatives and balancing potentially conflicting situations using multiple sources of information. Requires good analytical skills in order to filter, prioritize and validate potentially complex and dynamic material from multiple sources. Strong communication and diplomacy skills are required. Regularly assumes informal/formal leadership role within teams. Involved in coaching and training of new recruits Significant impact in terms of project size, geography, etc. by influencing decisions through advice, counsel and/or facilitating services to others in area of specialization. Work and performance of all teams in the area are directly affected by the performance of the individual.
Responsibilities:
- Support the implementation and ongoing maintenance of AML compliance systems by gathering and documenting business requirements, aligning processes with internal policies, and ensuring adherence to regulatory expectations.
- Support the creation and ongoing maintenance of reporting used within the Fraud Suspicious Activity Reporting function.
- Provide analytical and technical support to AML and Fraud Investigations teams by helping interpret compliance requirements and assessing impacts to systems, data flows, and business processes.
- Assist with Fraud compliance quality reviews and testing activities by analyzing process outcomes, identifying gaps or control weaknesses, supporting reporting enhancements, and helping document corrective actions in line with regulatory and audit requirements.
- Contribute to the development and delivery of training materials and process documentation for business and functional partners to support AML and Fraud policy and system changes.
- Collaborate with compliance, technology, and operations partners to support risk assessment activities related to business processes and system changes, ensuring adherence to applicable laws, regulations, and internal policies, and supporting transparency in issue tracking and remediation.
- Perform additional analytical, documentation, and project support tasks as assigned in support of AML and Financial Crime initiatives.
- Project Management support of business risk and control oversight and strategic initiatives
- Management reporting of business intelligence and other key Investments initiatives
- Data Collection and evaluation
- Design and provide day-to-day support to management in the form of ad hoc analysis stretch assignments as needed
- Coordinating work streams that focus on data, technology, product initiatives
- Assembly, development and structuring of presentation decks
- Development and management of strategic solutions for a group under rapid development and offers exposure to senior management and positions the successful candidate for progression within the group or to a position inside one of other organizations depending on experience
- Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.
Qualifications:
- 5-8 years relevant experience
- Required skills include project management, quantitative aptitude, and the ability to effectively synthesize and communicate complex business issues through concise presentation skills.
- Good interpersonal skills to oversee cross disciplinary work streams.
- Extensive project management and strategic analysis experience.
- Interest and experience in the financial services industry, in particular in the areas of technology and data mining.
- In-depth understanding of enterprise AML systems (AIP, DCP, CMT) and how compliance policies are translated into technical solutions. Experience in requirements gathering, functional design, and system testing.
- Problem-Solving & Strategic Thinking: Opportunity to analyze complex business problems, propose innovative solutions, and understand the strategic impact of system enhancements on global compliance efforts.
Education:
- Bachelor’s/University degree or equivalent experience
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Job Family Group:
Technology
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Job Family:
Business Analysis / Client Services
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Time Type:
Full time
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Primary Location:
Jacksonville Florida United States
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Primary Location Full Time Salary Range:
$79,120.00 - $118,680.00
In addition to salary, Citi’s offerings may also include, for eligible employees, discretionary and formulaic incentive and retention awards. Citi offers competitive employee benefits, including: medical, dental & vision coverage; 401(k); life, accident, and disability insurance; and wellness programs. Citi also offers paid time off packages, including planned time off (vacation), unplanned time off (sick leave), and paid holidays. For additional information regarding Citi employee benefits, please visit citibenefits.com. Available offerings may vary by jurisdiction, job level, and date of hire.
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Most Relevant Skills
Please see the requirements listed above.
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Other Relevant Skills
For complementary skills, please see above and/or contact the recruiter.
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Anticipated Posting Close Date:
May 13, 2026
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Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law.
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