Fractional SVP of Operations

Fractional SVP of Operations (20+ Hours Per Week, Potential to Convert Full-Time)

 

COMPANY OVERVIEW

Pangaea creates and grows digitally native brands on a global scale. Our two brands are Lumin and Meridian, both in the personal care space. Our goal is to create iconic, disruptive, and culture-impacting brands that attract communities of brand lovers across borders. Since our launch in 2018, we’ve sold our products in over 50 countries and have grown to more than 50 employees and contractors across multiple locations around the world.

ABOUT US

We are a group of individuals who strive to live out our four values in our behaviors, decisions, and actions. We are equally passionate about growing a community for each of our brands as we are about building our internal community of Pangaeans. As Pangaeans, we believe there is no better place to make a difference in our customers’ journeys of self-care and in our colleagues’ paths to success. We go out of our way to lift each other up, recognize the diverse talents that each person brings to our community, and foster a strong sense of belonging.

OUR VALUES

Passion
We are mentally and emotionally connected and committed to our work. We are willing to put in the effort today knowing it will position us for greater success tomorrow. We are invested in Pangaea, its people, and its mission.

Innovation
We think critically and explore new possibilities and approaches to problems. We are intentionally curious and constantly seek innovative solutions to help us achieve our mission at speed and scale.

Push the Limits
Pangaea embraces a “yes we can” culture. We work toward our mission no matter how challenging the path may be. We are tenacious, resilient, and committed to winning as a team.

Prioritization
Conscious prioritization is essential to our success. We focus on fewer, higher-impact initiatives that deliver the greatest value for Pangaea, our customers, and our teammates.

THE ROLE

Pangaea is seeking a Fractional SVP of Operations to work closely with the CEO and leadership team to guide and strengthen the company’s global operations. This role will initially be 20+ hours per week and is expected to begin immediately. There is potential for the role to transition into a full-time executive position.

The ideal candidate is both strategic and hands-on, capable of quickly assessing operational priorities and driving improvements across supply chain, logistics, and global distribution. This leader will help ensure the operational infrastructure supports Pangaea’s growth across DTC, Amazon, retail, and international distribution channels.

RESPONSIBILITIES

• Lead operational strategy and execution across global supply chain, logistics, and distribution.
• Work closely with the CEO and leadership team to align operational priorities with company growth goals.
• Oversee supply chain planning, inventory management, and demand forecasting to support multiple sales channels including DTC, Amazon, retail, and international distributors.
• Guide the Sales and Operations Planning (S&OP) process to improve forecasting accuracy and operational efficiency.
• Partner cross-functionally with Finance, Marketing, and Product teams to support product launches, promotional campaigns, and international expansion.
• Manage relationships with third-party logistics providers, freight partners, manufacturers, and international distributors.
• Identify opportunities to improve COGS, optimize gross margins, and streamline operational costs.
• Monitor operational KPIs and convert data insights into actionable improvements across the supply chain.
• Support inventory planning and end-to-end logistics strategy to maintain service levels while optimizing working capital.
• Provide leadership and mentorship to operational team members while helping refine organizational structure and capabilities as the business grows.
• Drive operational discipline across planning, reporting, and systems to support scalable growth.

WHO YOU ARE

• 10+ years of operational leadership experience in consumer packaged goods, personal care, beauty, or similar industries.
• Experience managing complex global supply chains supporting DTC, Amazon, retail, and international distribution.
• Proven ability to scale operations in high-growth consumer brands.
• Strong financial acumen with the ability to manage operational budgets, margins, and cost structures.
• Experience with Sales and Operations Planning (S&OP), demand forecasting, and inventory management.
• Ability to quickly diagnose operational challenges and implement pragmatic solutions.
• Excellent analytical, communication, and cross-functional leadership skills.
• Experience with ERP systems such as NetSuite, Oracle, or SAP preferred.
• Bachelor’s degree in business, supply chain, or a related field preferred.

BENEFITS & PERKS

If the role transitions to full-time employment, Pangaea offers a comprehensive benefits package designed to support the health and wellbeing of our team.

• Health and Wellness
  Pangaea offers medical, dental, and vision insurance plans. We cover 100% of the premium for our base medical plan for employees and contribute significantly toward higher-tier plans and family coverage.
• 401(k) Matching
  After a three-month waiting period, Pangaea matches up to 4% of employee contributions to their retirement plan.
• Time Off
  Pangaea recognizes 14 paid holidays per year and provides six additional “Pangaea Fridays” where employees receive an extra day off to recharge. We also offer flexible time off to fully support work-life balance!
• Staff Discount
  Employees receive $100 in monthly credit to purchase Pangaea products so they can experience the brands they help build.
  
  

Please note that benefits and perks may vary by country.