Foundation Medical Partners- Senior Patient Service Representative - Foundation Gastroenterology - Full Time

Who We Are:

Affiliated with Southern New Hampshire Medical Center, Foundation Medical Partners is the second largest multi-specialty group in New Hampshire and serves the greater Nashua community. We encourage the professional growth and development of our employees and are proud of the workplace culture we have developed.

At Foundation Gastroenterology, our team of board-certified gastroenterologists and advanced practice providers specialize in diagnosing and treating a wide range of digestive health conditions. We provide comprehensive care for patients with disorders of the gastrointestinal tract, liver, and pancreas, offering advanced procedures and personalized treatment plans to improve quality of life.

About the Job:

Responsible for greeting patients, answering all incoming telephone calls, providing general information, check-in and check-out for all patients, communicating with internal and external customers, scheduling appointments, entering and tracking referrals, filing, and other duties as assigned.

What You’ll Do:

• Greet patients and create a welcoming environment.
• Answer telephone calls and provide general information.
• Check-in and check-out patients.
• Schedule appointments and enter/track referrals.
• Scan and index documentation.
• Support the clinical team with administrative tasks as needed.

Who You Are:

• High School diploma required.
• A minimum of one year of experience in a customer service position preferred.
• Knowledge of reception tasks, clinic policies/procedures, and paperwork.

Why You’ll Love Us:

• Flexible day shift hours, no weekends!
• Health, dental, prescription, and vision coverage for full-time & part-time employees.
• Competitive pay.
• Tuition Reimbursement.
• 403(b) Retirement Savings Plan.
• Education & Paid training courses for continued career progression.

& more!