Forward-Deployed Engineer (Palantir Foundry / AIP) – Echo

Forward-Deployed Engineer (Palantir Foundry / AIP) – Echo

The FD Echo is the sustainability engine of the Palantir Center of Excellence. Where FD Delta builds, and FD Partner drives value, FD Echo ensures what has been built continues to deliver — at scale, reliably, and with growing business adoption over time. This role takes ownership of solutions at productionalization and is responsible for preventing capability atrophy: the gradual degradation of value that occurs when solutions are not sustained, evolved, or embedded into business operations.

FD Echo is a distinctive and critical role that blends technical depth with operational and enablement skills. It is the right fit for engineers who are energized by making things last, not just making things work.

This is a Forward Deployed role, so travel is expected. The range is between 10-30% (2-6 nights/month) on average, with some periods being higher and some periods being lower.

• Partner with FD Delta’s on productionalized solutions and assume ownership of sustainability, ongoing performance, and business uptake.
• Develop and maintain Productization & Lifecycle Management plans for all solutions under ownership — including versioning, dependency management, and sunset criteria.
• Monitor solution health metrics via Palantir Foundry observability tooling and AIP Observability; identify degradation signals and initiate tuning cycles proactively.
• Partner with business unit teams to drive user adoption, build user confidence, and identify expansion opportunities within productionalized capabilities.
• Build and maintain enablement materials — documentation, training guides, reusable templates — to reduce reliance on CoE engineering resources over time.
• Support the Recurring Value Realization process for assigned use cases, including preparation of Realization Dashboards and Value White Papers in partnership with the Value Partner.
• Identify scalability constraints and feed architectural insights back to FD Delta and the Platform Leads to inform future development standards.
• Support deployment and release management activities in coordination with the Platform Team.

Platform Enablement Layer (Primary)

• Deep familiarity with Palantir Foundry operational tooling — monitoring, observability, pipeline health, and lifecycle management
• Experience with productization practices: release management, versioning, dependency tracking, and operational runbooks
• Ability to configure and interpret AIP Observability and Evals tooling to assess agent performance over time

Business Value Layer (Supporting Depth)

• Strong enablement and documentation skills — able to translate complex technical systems into accessible user-facing materials
• Change management sensibility — understands what drives and blocks adoption, and can design lightweight interventions to improve uptake
• Ability to engage with business stakeholders to gather feedback, communicate changes, and build trust in production systems

Experience

• 2–10+ years of experience in software engineering, platform operations, or technical product management
• Experience in highly regulated industries (insurance, finance, healthcare) is a strong plus
• Prior experience with Palantir Foundry or comparable enterprise data platforms preferred
• Bachelor's or Master's degree in Business, Finance, Accounting, or related business field
• Optional: Bachelor's or Master's degree in Computer Science, Engineering, or related technical field

Success Metrics / KPIs

Capability Uptime and Reliability

• Adherence to service level agreements for productionized solutions, with a target of 99% or higher uptime

Adoption Growth

• Month-over-month growth in active users across owned capabilities

Value Realization Continuity

• Percentage of assigned use cases completing recurring value realization cycles on schedule

Atrophy Rate

• Number of productionized capabilities requiring emergency remediation or rollback

Enablement Coverage

• Percentage of productionized solutions supported by current documentation and training materials

Key Interactions / Stakeholder Map

FD Delta (Forward-Deployed Delta)

• Relationship: Receive Handoff
• Interaction: Participate in deployment readiness reviews and transition planning

FD Partner (Forward-Deployed Partner)

• Relationship: Report and Escalate
• Interaction: Communicate adoption blockers, value realization progress, and atrophy risks

Platform Lead

• Relationship: Collaborate
• Interaction: Coordinate on deployment support, monitoring configuration, and infrastructure escalations

Business Unit Users

• Relationship: Own Relationship
• Interaction: Drive adoption enablement, facilitate feedback loops, and deliver training

Value Partner

• Relationship: Joint Delivery
• Interaction: Partner on recurring value realization reporting and dashboarding

Enterprise Architecture

• Relationship: Consult
• Interaction: Engage on scalability and sustainability architecture reviews