Food Service Worker Leader

Food Service Worker Leader

Department: Department of Veterans Affairs

Location(s): Palo Alto, California

Salary Range: $28.85 - $33.57 Per Hour

Job Summary: This position is located in the Nutrition and Food Service at the Veterans Affairs Medical Center in VA Palo Alto Healthcare System VAPAHCS. The primary purpose of this position is to perform and lead employees in food service operations including food handling, preparation, storage and delivery.

Major Duties:

• Lead duties and responsibilities include: Leads the activities of the production and service areas Reviews daily work assignments and makes adjustments accordingly Communicates instructions and information to employees concerning work to be accomplished Relays any problems and/or events to supervisors and managers Provides on the job training to lower graded food service workers and documents training Completes safety and sanitation inspection checks Ensures food production and service areas are properly set up Performs final check of trays for proper temperature and accuracy as indicated on tray ticket Observes work performance of employees and provides feedback to supervisors Participates in performance improvement programs and documents quality improvement data Performs other related duties as assigned. Food service duties and responsibilities include: Sets up tray line station with correct supplies and food items Serves food, cafeteria style Breaks down and cleans assigned station Sets up dining room tables for service Delivers meal trays to patients' bedside and reports comments and/or complaints to supervisor or dietitian Prepares individual and bulk nourishments and supplemental foods/beverages Determines the quantities of ingredients needed Makes conversions between the metric system to standard system Performs heavy duty cleaning tasks throughout food service areas Provides assistance to cooks in the food preparation areas Performs other related duties as assigned. Work Schedule: 6:00am-2:30pm or 11:00am-7:30pm dependent on department need Position Description Title/PD#: Food Service Worker Leader/PD99919S Relocation/Recruitment Incentives: Not Authorized

Qualifications: To qualify for this position, applicants must meet all requirements by the closing date of this announcement, 11/19/2025. EXPERIENCE: A specific length of training and experience is not required, but you must show evidence of training or experience of sufficient scope and quality of your ability to do the work of this position. Evidence which demonstrates you possess the knowledge, skills, and ability to perform the duties of this position must be supported by detailed descriptions of such on your resume. Applicants will be rated in accordance with the OPM Federal Wage System Qualification Standards. SCREEN-OUT ELEMENT: Your qualifications will first be evaluated against the prescribed screen out element, which usually appears as question 1 in the on-line questionnaire. Those applicants who appear to possess at least the minimal acceptable qualification requirement are considered for further rating; those who do not are rated ineligible and are eliminated. The potential eligibles are then rated against the remainder of the Job Elements: Dexterity and Safety Interpret Instructions, Specifications (other than blueprint reading) Lead or Supervise Materials Technical Practices Use and Maintain Tools and Equipment Work Practices Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religions; spiritual; community; student; social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience. Note: A full year of work is considered to be 35-40 hours of work per week. Part-time experience will be credited on the basis of time actually spent in appropriate activities. Applicants wishing to receive credit for such experience must indicate clearly the nature of their duties and responsibilities in each position and the number of hours a week spent in such employment.Physical Requirements/Working Conditions: The Work leader performs work requiring light to moderate physical effort. They may be required to perform heavy work, such as scouring and scrubbing large size cooking utensils and pushing heavy carts and trucks in unloading, storing, and delivering supplies. They are subject to continuous sitting, standing and walking, and frequent stooping, reaching, pushing, pulling, and bending. They frequently lift or move objects weighing up to 20 pounds unassisted and occasionally lift or move objects weighing more than 40 pounds with the assistance of others.

How to Apply: All applicants are encouraged to apply online. To apply for this position, you must complete the questionnaire and submit the documentation specified in the Required Documents section below. The complete application package must be submitted by 11:59 PM (ET) on 11/19/2025 to receive consideration. To preview the questionnaire click https://apply.usastaffing.gov/ViewQuestionnaire/12831204. To begin, click Apply Online to create a USA JOBS account or log in to your existing account. Follow the prompts to select your USA JOBS resume and/or other supporting documents and complete the occupational questionnaire. Click Submit My Answers to submit your application package. NOTE: It is your responsibility to ensure your responses and appropriate documentation is submitted prior to the closing date. During the application process you may have an option to opt-in to make your resume available to hiring managers in the agency who have similar positions. Opting in does not impact your application for this announcement, nor does it guarantee further consideration for additional positions. Special Employment Consideration: VA encourages persons with disabilities to apply, including those eligible for hiring under 5 CFR 213.3102(u), Schedule A, Appointment of persons with disabilities [i.e., intellectual disabilities, severe physical disabilities, or psychiatric disabilities], and/or Disabled veterans with a compensable service-connected disability of 30% or more. Contact the Agency Contact for information on how to apply under this appointment authority via the Selective Placement Coordinator. The Career Transition Assistance Plan (CTAP) provide eligible displaced VA competitive service employees with selection priority over other candidates for competitive service vacancies. To be qualified you must submit appropriate documentation (a copy of the agency notice, your most recent performance rating, and your most recent SF-50 noting current position, grade level, and duty location) and be found well-qualified (have a final rating of 85 or more) for this vacancy. Information about ICTAP and CTAP eligibility is on OPM's Career Transition Resources website at http://www.opm.gov/policy-data-oversight/workforce-restructuring/employee-guide-to-career-transition/.

Application Deadline: 2025-11-19