About Four Seasons:
Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.
At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.
About the location:
Surrounded by the capital’s greenery and most coveted shopping streets, Four Seasons Hotel London at Park Lane seamlessly balances award-winning design with the city’s high notes. Take in views of Hyde Park from sun-drenched rooms and our rooftop spa, enjoy a leisurely meal on our one-of-a-kind al fresco terrace, then stroll to explore London’s famous sights.Four Seasons Hotel London at Park Lane is looking to recruit a Service Expediter (Food Runner) to join the Pavyllon team.
Your role
This is a key role within the restaurant, acting as the link between the kitchen and the dining room. You will manage the pass during service, ensuring dishes are presented to the highest standard and delivered promptly to guests. You will also assist with food running, maintaining smooth communication between chefs and front-of-house.
What you will do:
Oversee the pass during service, ensuring accuracy and quality of dishes leaving the kitchen
Coordinate timing between kitchen and service teams
Deliver dishes to guests with precision and care
Maintain exceptional standards of presentation and guest interaction
Support the Commis Waiters and Chef de Rang team as needed during service
Support the team in creating a seamless dining experience
What you bring:
Previous experience in a similar role within a luxury or fine dining environment
Strong organisational skills and attention to detail
Ability to work under pressure while maintaining composure
Excellent communication and teamwork skills
Passion for hospitality and delivering outstanding guest experiences
Schedule and hours:
This is a full-time position, contracted at 40 hours per week
Earliest start time will be 6am, and the latest finish will be around 1am
The restaurant will be open for breakfast, lunch and dinner, 7 days a week. Candidates must be flexible to work mornings, evenings and weekends
Just some of the benefits Four Seasons Hotel London at Park Lane employees enjoy:
Excellent Training and Career Development opportunities
Up to 20 complimentary nights at any Four Seasons Hotels or Resort around the world with years of service.
Free meals at Zest while on duty including fruits, coffee/tea and ice cream available throughout the day
Holiday entitlement increases with years of service up to 33 days off
Free Life Insurance while on duty.
Opportunities to build a successful career with global potential
Season Ticket Loan & cycle to work scheme
Free Uniform dry cleaning available
Employee Experience: Annual Themed Employee Party and many social, charitable and sporting events throughout the year.
Access to Wagestream – a salary advance benefit
Employee Recognition Programmes
& many, many more surprises to discover!
We look forward to receiving your application!