About the Role
Team Global Express is seeking an experienced and motivated Fleet Allocator (Onsite Rep) to manage daily transport operations at our location in Wacol. This is a FT Permanent position, Tuesday to Saturday.
In this role, you’ll act as the key link between Team Global Express and our customers—overseeing the allocation of deliveries, managing drivers, and ensuring operational performance meets service and compliance standards. You’ll coordinate fleet activity, resolve issues quickly, and build strong working relationships with both customer representatives and internal teams.
Key responsibilities include:
Allocating and monitoring daily deliveries to ensure all freight is dispatched on time and in full.
Coordinating vehicle and driver resources, including backup or replacement vehicles.
Managing a team of 15–20 contractors, including rosters, training, and performance oversight.
Working closely with customer staff to improve efficiency, meet KPIs, and strengthen the partnership.
Ensuring compliance with safety, scanning, and chain of responsibility procedures.
Maintaining driver presentation, vehicle standards, and adherence to customer requirements.
Handling customer or stakeholder enquiries promptly and effectively.
Providing operational feedback and updates to the Courier Operations Manager.
This is a hands-on leadership position requiring strong coordination skills, sound judgment, and the ability to manage competing priorities in a fast-paced logistics environment.
What You’ll Bring
Strong leadership and people management skills with experience leading contractors or drivers.
Excellent organisational and time management abilities.
Effective communication and stakeholder relationship skills.
Ability to work independently, solve problems, and make informed decisions under pressure.
A commitment to customer service, safety, and continuous improvement.
High level of professionalism and confidentiality when handling sensitive information.
Current Driver’s Licence (Class C) required.
About Team Global Express
Team Global Express (TGE) is an Australian-owned transport and logistics business delivering to Australia and New Zealand. We’re not only transforming our operations but striving towards changing the logistics industry and becoming an Environmental, Social, and Governance leader by 2030. To learn more about our story, visit https://teamglobalexp.com/.
Why TGE
We care about our customers, our people, and our planet. We are always innovating and improving our services. We are driven by passion and purpose, and we never stop.
What we offer
Competitive salary above industry standards
Upskilling, training, mentoring and more to support your career development journey
Fun and practical employee perks and discounts
Flexible work, including work from home
Inclusive parental leave policy that supports all parents & carers
Peer recognition awards acknowledge when you go above and beyond.
An inclusive workplace, works for everyone
We celebrate difference. We are committed to a diverse and inclusive workplace that gives everyone the chance to contribute to a bigger and brighter future with us. As an Equal Opportunity Employer, we welcome and invite applicants of all ages, cultural backgrounds, genders, sexual orientations, people living with disabilities, neurodiverse individuals and Aboriginal and Torres Strait Islander Peoples to apply. Team Global Express acknowledges the Aboriginal and Torres Strait Islander peoples as First Peoples of Australia and the Māori, as tangata whenua and Treaty of Waitangi partners in Aotearoa New Zealand.
Our recruitment process
Applying for a job starts with an online application form, from there you may be invited to complete an online assessment followed by a virtual or in person interview. The last step is undergoing pre-employment checks, which includes a criminal history check and a medical assessment including fitness to work and drug & alcohol screening.
Other things to note
When you apply, please tell us the pronouns you use and any reasonable adjustments you may need during the recruitment process.
During the recruitment process, please keep an eye on your junk emails and spam folders for updates.
TGE is listed as one of LinkedIn’s Top Companies of 2023 and 2024 in Australia.