Firewall Coordination Specialist

Spektrum supports apex purchasers (NATO, UN, EU, and National Government and Defence) and their Tier 1 supplier ecosystem with a wide range of specialist services. We provide our clients with professional services, specialised aerospace and defence sales, delivery, and operational subject matter expertise. We are looking for personnel to join our team and support key client projects.

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Who we are supporting 

The NATO Communication and Information Agency (NCIA) is responsible for providing secure and effective communications and information technology (IT) services to NATO's member countries and its partners. The agency was established in 2012 and is headquartered in Brussels, Belgium.

The NCIA provides a wide range of services, including:

• Cyber Security: The NCIA provides advanced cybersecurity solutions to protect NATO's communication networks and information systems against cyber threats.
• Command and Control Systems: The NCIA develops and maintains the systems used by NATO's military commanders to plan and execute operations.
• Satellite Communications: The NCIA provides satellite communications services to enable secure and reliable communications between NATO forces.
• Electronic Warfare: The NCIA provides electronic warfare services to support NATO's mission to detect, deny, and defeat threats to its communication networks.
• Information Management: The NCIA manages NATO's information technology infrastructure, including its databases, applications, and servers.

Overall, the NCIA plays a critical role in ensuring the security and effectiveness of NATO's communication and information technology capabilities.

The program

Assistance and Advisory Service (AAS)

The NATO Communications and Information Agency (NCI Agency) is NATO’s principal C3 capability deliverer and CIS service provider. It provides, maintains and defends the NATO enterprise-wide information technology infrastructure to enable Allies to consult together under Article IV, and, when required, stand together in the face of attack under Article V.

To provide these critical services, in the modern evolving dynamic environment the NCI Agency needs to build and maintain high performance-engaged workforce. The NCI Agency workforce strategically consists of three major categorise's: NATO International Civilians (NIC)'s, Military (Mil), and Interim Workforce Consultants (IWC)'s. The IWCs are a critical part of the overall NCI Agency workforce and make up approximately 15 percent of the total workforce.

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Role ID – C004727

Role Duties and Responsibilities

• VeVA MN Firewall Coordination Process description document
• Monthly Firewall Changes Report
• Response / assess/manage related FW rule ITSM tickets
• Report of number of tickets assigned to and processed by the FW Coordinator
• Delivery required assessments to the FW rules originated through Change Requests
• Report the status of the managed FW Rules to the SMWG upon co-leader's requested.
• FW process description briefings
• Deliver assessment as Subject Matter Expert during exercise meetings.
• Provide direct engagement with and support to exercise participants and stakeholders at the exercise location.
• Support Exercises:
  • STCO26B - MPC/TCC
  • STCO26B - FCC
  • STCO26A E-Block (Fed. Joining)
  • STCO26A E-Block (Fed. V&V)
  • STCO26B E-Block (Fed. Joining)
  • STCO26B E-Block (Fed. V&V)

Essential Skills, Experience and Certifications

• Exceptionally, the lack of a university degree may be compensated by the demonstration of a candidate's particular abilities or experience that is/are of interest to NCI Agency; that is, at least 6 years extensive and progressive expertise in the duties related to the function of the post.
• Proven experience on Configuration Management and Firewall rules management
• Basic familiarity with networking concepts including routing, switching, and IP addressing.
• Strong technical understanding and experience working with various IT Service Management related tools and technology, including but not limited to BMC Remedy ITSM Suite.
• Understanding of infrastructure solutions hosting Service Management tools and technology, including understanding of market leading database solutions (including but not limited to MSSQL and Oracle)
• Sound knowledge of Service Design, Service Transition and Service Operation processes and principles according to ITILv3/v4;
• Experience with ITIL change and configuration management best practices;
• Strong technical understanding and knowledge of all aspects of modern CIS infrastructure, including cloud-based solutions used by large and globally disperse organisations
• Strong understanding and experience working with complex systems and architecture frameworks
• Extensive knowledge of concepts of central management with distribution execution;
• Sound Knowledge of NATO's missions and exercises, as well as peacetime architecture and operations
• Experience leading and facilitating meetings and committees with various stakeholders;
• Working as part of a technical team;
• Experience in the following Microsoft tools: MS Excel, MS Power Point, MS Outlook, MS Word;
• Provide Project Management support as required;
• Strong awareness of business priorities and objectives and how to manage and prioritise the technical activities to support the business
• Ability to work independently and manage multiple tasks simultaneously.
• Strong analytical and creative problem-solving skills to resolve complex issues,
• Demonstrated ability to derive meaningful metrics and guidance from system data and trends,
• Ability to work in a fast-paced, dynamic environment with the ability to manage multiple priorities and projects simultaneously,
• Exceptional communication, interpersonal, and leadership skills, with the ability to collaborate effectively with technical and non- technical stakeholders,
• Strong policy, process, and procedure skills
• Ability to clearly articulate ideas to senior leadership orally and in writing.

Education

• A university degree from a nationally recognised/certified University in a technical subject with substantial Information Technology (IT) content and 2 years of specific experience.

Desirable Skills, Experience and Certifications

• Knowledge of IT Service Management through completion of formal certification in ITILv3 or v4 at the Foundation level or higher.
• Working experience in International or Multinational Organizations as well as in military environments will be considered as an asset.
• In-depth knowledge of NATO responsibilities, structure and organization, including ACO and ACT;

Working Location

• Braine-l’Alleud, Belgium

Working Policy

• Onsite

Travel

• Some travel to other NATO sites may be required

Security Clearance

• Valid National or NATO Secret personal security clearance