Las Vegas, Nevada
The SHOW comes alive at MGM Resorts International
Have you ever wondered what it would be like to work in a place full of excitement, diversity, and entertainment? Are you enthusiastic about being a team player in one of the most fascinating industries in the world? At MGM Resorts, we seek individuals like YOU to create unique and show-stopping experiences for our guests.
THE JOB:
As a Fire Control Maintenance Dispatcher at Aria you will play a vital role in delivering excellent internal and external guest service by using strong communication and coordination skills to support guests, engineers, and partner departments. As part of a courteous, professional, and collaborative team, this role helps oversee department operations related to the property’s life safety and facility management systems, ensuring a safe, responsive, and well-maintained environment for all.
You will play a vital role in our mission to own the guest’s experience and create WOW memories that they will carry with them far beyond their stay with us.
THE STARTING RATE: $21.00 / Per Hour
THE DAY-TO-DAY:
- Manage computerized maintenance management and life safety systems to prioritize, dispatch, and track maintenance requests while completing required administrative tasks
- Own all service requests and complaints by responding promptly, answering or directing incoming calls, and following up to ensure guest satisfaction in a fast-paced environment
- Prioritize guest requests and dispatches using sound judgment and multitasking skills
- Support a positive team environment through professionalism, teamwork, and clear communication with guests and coworkers
- Maintain knowledge of hotel and departmental operations and work independently to complete tasks in a timely manner
- Maintain awareness of cleanliness, safety, and accident prevention standards
THE IDEAL CANDIDATE:
- Must be 21 years of age or older
- High School Diploma or GED
- Six (6) months of prior relevant experience in the hospitality industry or similar environment
- Experience in any of the following preferred: computerized maintenance management system, building automation system operation, fire alarm system operation, computerized dispatching with heavy radio, telephone volume
- Exceptional customer service and interpersonal skills to communicate effectively with all stakeholders
- Must be able to work various shifts, including weekends and all holidays
THE PERKS & BENEFITS:
- Health & Income Protection benefits (for eligible employees)
- Professional and personal development opportunities through employee programs and network groups
- Free meals in our Aria employee dining room
- Free parking on and off-shift at all MGM Resorts properties
- Wellness incentive programs to help you stay healthy physically and mentally
- Access to company hotel, food and beverage, retail, and entertainment discounts
VIEW JOB DESCRIPTION:
https://mgmresorts.marketpayjobs.com/ShowJob.aspx?EntityID=2&jobcode=15403
Are you ready to JOIN THE SHOW? Apply today!