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Fullsteam is a leading provider of vertical software and embedded payments technology dedicated to helping businesses flourish by providing their customers with seamless experiences. With a dynamic and growing team of over 1,900 employees, we are committed to driving innovation and delivering best-in-class software and payment solutions that empower small and medium-sized businesses across numerous industries. Our purpose is to help our customers grow their businesses and delight their customers. Join us and be a part of a forward-thinking company that values growth, excellence, and the success of our clients.
Job Summary:
The Financial Systems Manager is responsible for overseeing Fullsteam’s core financial systems, including NetSuite, Zuora, FloQast, Brex, and Tipalti, ensuring they are stable, scalable, and aligned with accounting and business needs. This role leads the Financial Systems team, manages key vendor relationships, and partners cross‑functionally with Accounting, Treasury, CRM, and Operations teams to support accurate financial reporting, efficient month‑end close, and reliable integrations. The Financial Systems Manager proactively identifies opportunities to improve efficiency, leverage automation and emerging technologies (including AI), and eliminate manual or low‑value work while keeping leadership informed of system performance, risks, and enhancements
Primary Responsibilities:
Financial Systems Ownership
Own the day‑to‑day health, configuration, and optimization of NetSuite, Zuora, FloQast, Brex, Tipalti, Paystand, Checkout and GoCardless (what about onesource?)
Oversee financial system integrations to ensure accurate data flow and strong controls.
Partner with Accounting and Treasury to support month‑end close, reconciliations, audit readiness, and continuous close improvements.
Monitor system upgrades and changes and identify relevant changes that should be implemented for Fullsteam.
Ensure effective change management controls and processes are followed.
Efficiency, Automation & Innovation
Identify future opportunities to drive efficiency across financial systems and processes, reducing manual effort and recurring operational work.
Evaluate and leverage automation, AI, and new technologies to streamline workflows, improve data quality, and eliminate busy work.
Drive and push for actionable changes required to implement streamlined, standardized, and scalable processes across teams.
Partner with stakeholders to move improvements from concept to execution, ensuring adoption and measurable impact.
Team Leadership
Lead and oversee the Financial Systems team, setting priorities, assigning work, and ensuring clear ownership across systems and integrations.
Establish standards for system changes, access controls, documentation, and operational support.
Support team development and foster a culture of continuous improvement and accountability.
Vendor & Platform Management
Own vendor relationships for financial systems including key billing SaaS payments platforms.
Manage vendor performance, support escalations, enhancements, and roadmap alignment.
Coordinate testing, implementation, and communication of vendor‑driven changes.
Cross‑Functional Collaboration
Partner closely with the CRM team and Operations to manage and govern integrations between CRM platforms and NetSuite, ensuring clean handoffs for integrations to NetSuite.
Collaborate with cross functional Corporate teams to align system behavior with business and financial requirements.
Communication & Governance
Provide regular updates to management on system performance, risks, enhancements, and upcoming initiatives.
Ensure financial systems and processes scale effectively as the organization grows.
Skills & Competencies:
Experience with FloQast, Brex, Tipalti, and payment providers such as Checkout.com or GoCardless.
Experience driving automation, process optimization, or AI‑enabled improvements in a finance or systems environment.
Experience in a high‑growth or acquisitive organization.
Minimum Qualifications:
Bachelor’s degree in Accounting, Finance, Accounting Information Systems, or a related field.
6+ years of experience supporting financial systems, including NetSuite and billing or revenue platforms such as Zuora.
Experience managing system integrations, vendors, and cross‑functional initiatives.
Prior experience leading or overseeing a systems or integrations team.
Strong understanding of accounting processes and internal controls (US GAAP).
Ability to translate technical system topics into clear, actionable guidance for accounting and leadership teams.
Salary Range: $81,687-$116,000 USD
Fullsteam supports an inclusive workplace that values diversity of thought, experience, and background. Fullsteam is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, ancestry, age, physical or mental disability, sex, sexual orientation, gender identity/expression, pregnancy, veteran status, marital status, creed, status with regard to public assistance, genetic status or any other status protected by federal, state, or local law.