Financial Crime Risk Investigator I

Work Location:

Toronto, Ontario, Canada

Hours:

37.5

Line of Business:

Financial Crime Risk Management

Pay Details:

$59,500 - $84,000 CAD

TD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been designed to allow colleagues to progress through the salary range over time as they progress in their role. The base pay actually offered may vary based upon the candidate's skills and experience, job-related knowledge, geographic location, and other specific business and organizational needs.

As a candidate, you are encouraged to ask compensation related questions and have an open dialogue with your recruiter who can provide you more specific details for this role.

Job Description:

CUSTOMER

• Act as a senior operational subject matter expert by providing technical guidance and support for Electronic Fund Transfer Reporting (EFTR) regulatory reporting activities.
• Execute and support complex EFTR remediation and regulatory reporting activities, including non‑standard and higher‑risk cases requiring enhanced judgment.
• Serve as a point of escalation for EFTR data issues, exceptions, and regulatory interpretation questions within the team.
• Maintain strong working relationships with internal partners to facilitate timely resolution of complex reporting, data, or system issues including handling the Request for Information process.
• Support the implementation of new workflows, process enhancements, system changes, or regulatory updates impacting EFTR Operations.

SHAREHOLDER

• Provide first‑line operational oversight by reviewing trends, error drivers, and quality issues associated with EFTR reporting outputs.
• Identify, assess, and escalate risks, control gaps, and systemic issues, recommending corrective actions as appropriate.
• Actively participate in audit reviews, quality assurance activities, and regulatory examinations by interpreting findings and supporting remediation actions.
• Exercise sound judgment in situations where established procedures do not fully address the issue.
• Adhere to enterprise frameworks and methodologies related to operations activities, including Anti‑Money Laundering, Regulatory Reporting, and Business Continuity Management.

EMPLOYEE / TEAM

• Provide coaching, mentoring, and technical guidance to colleagues and new team members to support consistent application of EFTR standards and procedures.
• Support the development and maintenance of job aids, training materials, and process documentation in line with business requirements and change management requirements.
• Promote knowledge sharing, consistency, and continuous improvement across the EFTR Operations team.
• Act as a role model for professionalism, regulatory discipline, and operational excellence.
• Participate in cross‑functional initiatives and working groups as an EFTR subject matter expert.

BREADTH & DEPTH

• Perform highly complex, multi‑step EFTR activities across multiple systems, products, and business segments, where activities may be characterized by moderate to high risk.
• Apply advanced knowledge of EFTR regulations, AML controls, data remediation practices, and reporting standards.
• Balance execution, oversight, mentoring, and initiative‑based work while operating without direct supervisory authority.
• Focus of work spans daily operational execution, recurring monthly activities, and ad‑hoc initiatives.
• Generally, reports to a Team Manager and do not have direct reports but may be required to influence outcomes indirectly.

Job Requirements

• Undergraduate degree
• One to two years of relevant experience in EFTR Reporting, Data remediation and enrichment, Payment transaction processing (SWIFT).  
• Strong working knowledge of EFTR reporting regulations, EFTR reporting standards, and operational control framework, standards, procedures, laws, rules and regulations
• Demonstrated experience providing peer mentoring, technical guidance, or process oversight without formal people management responsibility.
• Experience in implementing new banking platforms / systems, working on multiple banking platforms, contributing to change management initiatives within operations, driving and delivering process efficiencies
• Strong analytical, organizational, and time management skills with the ability to manage multiple priorities.
• Ability to exercise sound judgment, handle confidential information with discretion, and communicate effectively both verbally and in writing.

Who We Are:

TD is one of the world's leading global financial institutions and is the fifth largest bank in North America by branches/stores. Every day, we strive to make every interaction, product, and experience remarkably human and refreshingly simple for over 27 million households and businesses in Canada, the United States and around the world. More than 95,000 TD colleagues bring their skills, talent, and creativity to foster deeper relationships, ensure disciplined execution, and build a simpler, faster banking experience. TD is deeply committed to being a leader in client experience, that is why we believe that all colleagues, no matter where they work, are client facing. Together, we are reimagining what banking can be for our clients, colleagues and communities.

Our Total Rewards Package
Our Total Rewards package reflects the investments we make in our colleagues to help them and their families achieve their financial, physical, and mental well-being goals. Total Rewards at TD includes a base salary, variable compensation, and several other key plans such as health and well-being benefits, savings and retirement programs, paid time off, banking benefits and discounts, career development, and reward and recognition programs. Learn more

Additional Information:
We’re delighted that you’re considering building a career with TD. Through regular development conversations, training programs, and a competitive benefits plan, we’re committed to providing the support our colleagues need to thrive both at work and at home.

Please be advised that this job opportunity is subject to provincial regulation for employment purposes. It is imperative to acknowledge that each province or territory within the jurisdiction of Canada may have its own set of regulations, requirements.

Colleague Development

If you’re interested in a specific career path or are looking to build certain skills, we want to help you succeed. You’ll have regular career, development, and performance conversations with your manager, as well as access to an online learning platform and a variety of mentoring programs to help you unlock future opportunities.

If you’re passionate about helping clients and building deep, lasting relationships, TD offers diverse career paths where you can grow your expertise and make a meaningful impact.  

We're committed to your success and foster a respectful workplace where diverse perspectives are valued, everyone has fair opportunities to grow, and you can unlock your full potential to achieve your career goals. Here at TD, we hire and develop the best.

Training & Onboarding
We will provide training and onboarding sessions to ensure that you’ve got everything you need to succeed in your new role.

Interview Process 
We’ll reach out to candidates of interest to schedule an interview. We do our best to communicate outcomes to all applicants by email or phone call.

Accommodation
Your accessibility is important to us. Please let us know if you’d like accommodations (including accessible meeting rooms, captioning for virtual interviews, etc.) to help us remove barriers so that you can participate throughout the interview process.

We look forward to hearing from you!

Language Requirement (Quebec only):

Sans Objet