Financial Crime Analyst

Job Overview:

We are looking for a proactive and dynamic Financial Crime Analyst to join our growing Retail Banking team at LHV Bank. This is a critical role in protecting both our customers and the business from financial crime, with a strong focus on APP scams, AML investigations and broader financial crime risks.

As part of our first line of defence, you will conduct investigations across all areas of financial crime, ensuring we meet our regulatory obligations while continuously improving how we detect and respond to fraud, money laundering, sanctions breaches, and other threats.

This is a hands-on role for someone with a passion for making a real impact by keeping customers safe.

Key Responsibilities:

• Conduct end-to-end investigations into potential financial crime, with a primary focus on anti-money laundering, including the review of customer profiles and transactional behaviour, escalating where suspicious activity is identified.
• Conduct investigations into fraud typologies, including Authorised Push Payment (APP) scams and card fraud, including contacting customers directly where required to support investigations.
• Review and disposition alerts from internal fraud and transaction monitoring systems, identifying potential fraud and money laundering risks.
• Review and investigate screening alerts, including sanctions, PEP and adverse media alerts, and escalating true matches where appropriate.
• Support KYC related processes, including onboarding, periodic reviews and Enhanced Due Diligence (EDD) for higher-risk customers.
• Contribute to the continuous improvement of AML and financial crime controls, processes, and policies based on investigation outcomes and emerging risks
• Collaborate with teams across the bank (e.g. Customer Operations, Product, Compliance) to strengthen AML controls and financial crime defences.
• Maintain accurate records of investigations and ensure timely reporting to meet both regulatory and internal standards.

Essential Skills & Experience:

• Proven experience in AML and fraud investigations within a UK retail banking environment.
• Strong knowledge of relevant UK regulations, including AML, fraud prevention, and KYC requirements.
• Experience conducting investigations using internal alerts and external intelligence sources.
• Familiarity with the UK Money Laundering Regulations, Proceeds of Crime Act (POCA), and APP fraud reimbursement frameworks.
• Analytical mindset with the ability to interpret complex patterns and emerging risks.
• Clear and confident communicator, both written and verbal.
• Ability to work independently, prioritise workload, and use initiative in a fast-paced environment.
• Competency using internal case management tools and external systems (e.g., fraud prevention databases, transaction monitoring platforms).

Desirable Experience:

• Conducting end-to-end investigations into AML and fraud, including complex or high-risk cases.
• Conducting sanctions and PEP investigations, including false positive analysis and escalation of true matches.
• Using transaction monitoring systems and handling monitoring alerts.
• Performing Enhanced Due Diligence (EDD) on high-risk customers.
• Exposure to UK fraud typologies (e.g. APP scams, mule activity) and their link to money laundering risk.