Join the MercyOne Family! We are looking to hire a Financial Counselor
As a Financial Counselor at MercyOne, you will be the Financial advocate for the patient and a liaison between Revenue Site Operations (RSO) and Patient Financial Services (PFS). Determines liability on patient accounts and works with patients or their representatives to provide financial assistance or secure payment.
General Requirements:
Counsels patient on cost of treatment, insurance benefits, resources for payment and financial assistance. Secures and documents payment arrangements.
Assists patients in financing, payment plans, financial assistance and all financial options through the organization.
Audits bills for accuracy & edits for front-end inaccuracies to increase collections and decrease write-offs.
Works closely with RSO and division leadership to improve collections.
Experience in the Medicaid Application process.
Schedule:
Monday thru Friday 0800-1630
Education:
High school diploma or GED.
Minimum two (2) to three (3) years experience working in Patient Access or Patient Accounting for hospital registration and / or hospital reimbursement services
Colleagues of MercyOne Health System enjoy competitive compensation with a full benefits package and opportunity for growth throughout the system!
Visit MercyOne Careers to learn more about the benefits, culture, and career development opportunities available to you at MercyOne Health System circle of care.
Want to learn more about MercyOne Genesis? Click here: MercyOne Genesis | Stronger. Together. As One!
Aledo
Aledo is a safe, close-knit community with excellent schools in the Mercer County School District. Families appreciate small class sizes and strong extracurricular programs. Cultural life centers on local parks, historic downtown and community events, with Quad Cities amenities just a short drive away.
MercyOne Genesis Aledo Medical Center is a 22‑bed critical‑access hospital in western Illinois and Mercer County’s sole healthcare provider, delivering emergency care, cardiac rehab, infusion, lab, imaging (3D mammography), skilled care, pulmonary and sleep services, therapy and surgery. It earned Chartis Center’s 2025 Performance Leadership Award for rural hospital quality and patient perspective.
Our Commitment
Rooted in our Mission and Core Values, we honor the dignity of every person and recognize the unique perspectives, experiences, and talents each colleague brings. By finding common ground and embracing our differences, we grow stronger together and deliver more compassionate, person-centered care. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other status protected by federal, state, or local law.