Financial Aid Officer, Texas McCombs

Job Posting Title:

Financial Aid Officer, Texas McCombs

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Hiring Department:

Red McCombs School of Business

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Position Open To:

All Applicants

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Weekly Scheduled Hours:

40

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FLSA Status:

Exempt

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Earliest Start Date:

Immediately

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Position Duration:

Expected to Continue

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Location:

UT MAIN CAMPUS

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Job Details:

General Notes

Texas McCombs is a top business school at the center of one of the most innovative cities in the U.S. The McCombs community champions hands-on experiences alongside the ground-breaking research and thought-leadership of a world-class faculty. The collaborative spirit and enterprising drive of the Longhorn alumni network, one of the largest university networks in the world, is embedded in our culture, making us human-centered and future-focused in all our endeavors. We are shaping those who will shape tomorrow, and solving challenging problems while remaining committed to creating a community that is dynamic, supportive, and challenging. What starts here really does change the world.

For more information about Texas McCombs please visit: https://www.mccombs.utexas.edu/

Purpose

The Financial Aid Officer for MBA and MS graduate students at the McCombs School of Business provides comprehensive advising and support on financial aid matters. This role exercises independent judgment in reviewing and resolving complex student cases, ensures compliance with Office of Student Financial Aid policies and federal regulations, prepares reports for graduate programs, and collaborates with campus partners to administer scholarships and other financial support programs.

Responsibilities

• Administer special scholarship programs, working with admission team, financial aid team manager and scholarship committee. Determine specific scholarship awards for incoming and continuing full time MBA students. Manage data entry of endowment accounts, making scholarship awards, submitting awards for approval to Dean's Office and maintaining account balances to match funds allocated from Dean's Office.
• Counsel, advise, and assist graduate students from 11 MBA and one-year masters programs, regarding their financial aid options, responsibilities, and processes. Effectively communicate with students regarding financial aid eligibility, need analysis and delivery system of financial aid funds. Daily communications via phone, email and in-person meetings with students. Outreach and presentations to current and prospective students about the student financial aid process and options.  
• Prepare and review all paperwork for the students, including assistance with FAFSA applications, advising international students of financial aid options/restrictions, notifying students of revisions to their financial aid award due to scholarships, change in residency or taking reduced hours.  
• Prepare and review forms and reports as required by individual programs for metrics, rankings etc. Work with billing and receivables on student account collections as needed.  
• Support ongoing development and implementation of new technology resources to improve efficiency and service to students. Track efficient processing of financial aid across programs. Collect information and generate reports as required by program administrators to better manage student experience and accuracy of payment/billing process.  
• Partner with Office of Scholarships and Financial Aid (OSFA) through escalation of student inquiries and/or issues that require triaging and specialized review and resolution to OSFA.  

Required Qualifications

• Bachelor's degree and three years of experience with financial aid and scholarships.
• Prior experience working with students.
• A working knowledge of federal and state financial aid regulations.
• Demonstrated ability to manage multiple responsibilities simultaneously in a fast-paced environment.
• Ability to work independently with little supervision.
• Excellent written and editing skills.
• Strong interpersonal and teamwork skills.
• Detail oriented.

Relevant education and experience may be substituted as appropriate.

Preferred Qualifications

• Prior UT experience.
• Prior experience with UT SFA and LASSO.
• Prior experience with the university mainframe system.

Salary Range

• $55,000 + depending on qualifications

Working Conditions

• May work under standard office conditions with repetitive use of a keyboard at a workstation.
• This is an Austin, Texas-based position.
• Applicants must be legally authorized to work for any employer in the United States. This position is not eligible for sponsorship of work visas.

Required Materials

• Resume/CV

• 3 work references with their contact information; at least one reference should be from a supervisor
• Letter of interest

Important for applicants who are NOT current university employees or contingent workers: You will be prompted to submit your resume the first time you apply, then you will be provided an option to upload a new Resume for subsequent applications. Any additional Required Materials (letter of interest, references, etc.) will be uploaded in the Application Questions section; you will be able to multi-select additional files. Before submitting your online job application, ensure that ALL Required Materials have been uploaded.  Once your job application has been submitted, you cannot make changes.

Important for Current university employees and contingent workers: As a current university employee or contingent worker, you MUST apply within Workday by searching for Find UT Jobs. If you are a current University employee, log-in to Workday, navigate to your Worker Profile, click the Career link in the left hand navigation menu and then update the sections in your Professional Profile before you apply. This information will be pulled in to your application. The application is one page and you will be prompted to upload your resume. In addition, you must respond to the application questions presented to upload any additional Required Materials (letter of interest, references, etc.) that were noted above.

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Employment Eligibility:

Regular staff who have been employed in their current position for the last six continuous months are eligible for openings being recruited for through University-Wide or Open Recruiting, to include both promotional opportunities and lateral transfers. Staff who are promotion/transfer eligible may apply for positions without supervisor approval.

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Retirement Plan Eligibility:

The retirement plan for this position is Teacher Retirement System of Texas (TRS), subject to the position being at least 20 hours per week and at least 135 days in length.

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Background Checks:

A criminal history background check will be required for finalist(s) under consideration for this position.

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Equal Opportunity Employer:

The University of Texas at Austin, as an equal opportunity/affirmative action employer, complies with all applicable federal and state laws regarding nondiscrimination and affirmative action. The University is committed to a policy of equal opportunity for all persons and does not discriminate on the basis of race, color, national origin, age, marital status, sex, sexual orientation, gender identity, gender expression, disability, religion, or veteran status in employment, educational programs and activities, and admissions.

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Pay Transparency:

The University of Texas at Austin will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information.

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Employment Eligibility Verification:

If hired, you will be required to complete the federal Employment Eligibility Verification I-9 form.  You will be required to present acceptable and original documents to prove your identity and authorization to work in the United States.  Documents need to be presented no later than the third day of employment.  Failure to do so will result in loss of employment at the university.

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E-Verify:

The University of Texas at Austin use E-Verify to check the work authorization of all new hires effective May 2015. The university’s company ID number for purposes of E-Verify is 854197. For more information about E-Verify, please see the following:

• E-Verify Poster (English and Spanish) [PDF]
• Right to Work Poster (English) [PDF]
• Right to Work Poster (Spanish) [PDF]

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Compliance:

Employees may be required to report violations of law under Title IX and the Jeanne Clery Disclosure of Campus Security Policy and Crime Statistics Act (Clery Act). If this position is identified a Campus Security Authority (Clery Act), you will be notified and provided resources for reporting. Responsible employees under Title IX are defined and outlined in HOP-3031.

The Clery Act requires all prospective employees be notified of the availability of the Annual Security and Fire Safety report. You may access the most recent report here or obtain a copy at University Compliance Services, 1616 Guadalupe Street, UTA 2.206, Austin, Texas 78701.