Finance and Operations Coordinator

ABOUT ORCHESTRA

Orchestra is a full-service marketing-communications firm that offers clients across sectors unparalleled strategy, storytelling, and data science expertise. Its growing team of 700+ storytellers and strategists is shaping what's next in communications, with experience that spans consumer, technology, climate and sustainability, education, healthcare, philanthropy, real estate, travel, hospitality and arts and culture, to name a few. Since 2022, Orchestra has acquired nine firms, including: BerlinRosen, Civitas, Derris, Glen Echo Group, Inkhouse, M18, Message Lab, Onward and Small Girls PR. It also launched Brightmode, a talent acquisition firm for communications professionals.

People of all backgrounds and abilities are strongly encouraged to apply. Orchestra is committed to building and maintaining a diverse staff, and recognizes that its continued success depends on hiring and retaining high-quality creative professionals with a variety of backgrounds and experiences. Opportunities for advancement exist, and we are committed to helping all staff develop and grow.

ABOUT THIS ROLE

Orchestra is seeking a Coordinator to join the Finance & Operations team. This individual is someone who works well with a team and also independently; has exemplary organizational skills with excellent attention to detail, the ability to multi-task and respond to rapidly changing priorities; and has superior interpersonal skills, high self-awareness and sound judgment. They thrive in a fast-paced environment and work well with tight deadlines. 

Role location: This role is based in our New York, N.Y. office on a hybrid basis, 3-4 days per week.

ACCOUNTABILITIES & QUALIFICATIONS

As a Coordinator on the Finance & Operations team, you will…

• Provide high-touch administrative and operational support to the Chief of Staff and two senior executives, ensuring seamless follow-through on priorities, action items and deadlines.
• Manage complex calendars and scheduling across internal and external stakeholders, including meeting logistics, room and material preparation, and follow-up.
• Prepare meeting agendas, briefing materials and pre-reads, and capture clear, actionable notes and recaps that drive decisions forward.
• Serve as a central point of coordination for executive communications by triaging inboxes, drafting responses and ensuring timely, thoughtful follow-up.
• Track and organize projects, commitments and deliverables across multiple workstreams, proactively flagging risks and dependencies.
• Own and maintain internal documentation and knowledge-management systems to ensure information is accurate, accessible, and easy to navigate.
• Draft, edit and proofread internal communications, memos and project documentation with a high standard for clarity and tone.
• Support cross-functional work as needed, including resource management check-ins, training sessions and internal working meetings.
• Anticipate upcoming needs by conducting light research, preparing materials and ensuring leaders are well-positioned for meetings and events.
• Identify opportunities to streamline workflows and increase efficiency through process improvements and the thoughtful use of AI and productivity tools.
• Handle confidential information with integrity, discretion, and professionalism.

Essential skills:

• Strong organizational skills and the ability to prioritize and meet deadlines
• Highly autonomous and skilled in managing up, with the ability to troubleshoot effectively and find solutions
• Regularly employs clear, concise, and data-driven decisions, ensuring decisions are backed by accurate insights and metrics. Highly detail and process-oriented
• Strong written and oral communications skills
• Continuously seeks out opportunities to enhance efficiency, streamline processes, and evaluate new productivity tools for potential improvements
• Excellent computer skills, including Google Suite products, Word, PowerPoint and Excel

Preferred skills:

• Familiarity with AI-powered productivity tools (e.g., Sana, Gemini, ChatGPT) and project management platforms (e.g., Monday, Asana)

WORKING AT ORCHESTRA

Salary (commensurate with experience and skills): $66,500-$80,000 

Benefits:

• Medical, dental, and vision insurance for employees and dependents
• Pre-tax commuter benefits
• 401K with a 4% employer match and no vesting period
• Generous paid time off
• Pre-tax commuter benefits
• Mobile phone reimbursement for data and minutes
• Employer-funded life insurance
• Discounted annual bikeshare membership
• Corporate discounts through Tickets at Work

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