About the Role:
The Field Technician provides support and maintenance services for computer systems based on manufacturers' specifications. This candidate must currently reside within a 25-mile radius of New York City, Boston, Chicago, or Houston and be willing to travel (expenses paid) regularly to client sites in the surrounding metro areas.
What You'll Do:
Analyzes diagnostic information and utilizes technical expertise to diagnose and repair/replace failed components based on manufacturer's system design specifications
Provides technical information as needed for further diagnostic work, project planning, etc.
Provides some base installation services and replacement of hardware components
Follow provided work instructions and adheres to daily administrative tasks
What We're Looking For:
Knowledgeable in manufacturers’ system design and specifications
Able to diagnose, repair and replace computer system hardware components
Able to effectively utilize associated tools, meters, adaptors, and other equipment
Clear and proficient communication skills for interactions with customers, technical support teams, support groups (OEM, TD) et al.
1-2 Years of relevant work experience
Experience and expertise in diagnosing, replacing and testing various computer systems and components. This includes, but not limited to, experience with computer systems, operating systems, cabling standards, data center equipment, networking hardware, server platforms, universal power supplies, cable dressing and labeling.
Other Education / Certifications: CompTIA A+ or Network+ certification or other OEM certifications
Must be able to drive a motor vehicle.
Must have a clean driving record.
Working Conditions:
Local and Long-Distance Driving
Ability to work in low to the ground and or confined areas without restrictions
Ability to climb and work on a ladder.
Examples: under desks, counters, kiosks or checkout stands.
Ability to consistently bend, squat and twist without restriction.
Ability to drive/sit for long periods of time and travel on an airplane.
Standby rotation and after-hours availability.
Ability to lift up to 50 LBS unassisted.
Salary Range Requirement
Actual annual compensation offered will be based on several variables including geographic location, work experience, education and skills/ achievements, and will be mutually agreed upon at the time of offer.
Qualified candidates can expect an hourly rate beginning at $26.00 or more depending on experience and geographical area.
Key Skills
At Shyft Global Services, a TD SYNNEX Company, our values guide everything we do: Together, We Own It, We Dare to Go, We Grow and Win, and above all, We Do the Right Thing. These principles shape how we work with each other, our partners, and our communities as we drive innovation and create lasting impact.
What’s In It For You?
Don’t meet every single requirement? Apply anyway.
At Shyft Global Services, a TD SYNNEX Company, we’re proud to be recognized as a great place to work and a leader in the promotion and practice of diversity, equity and inclusion. If you’re excited about working for our company and believe you’re a good fit for this role, we encourage you to apply. You may be exactly the person we’re looking for!
We are an equal opportunity employer and committed to building a team that represents and empowers a variety of backgrounds, perspectives, and skills. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, gender, gender identity or expression, sexual orientation, protected veteran status, disability, genetics, age, or any other characteristic protected by law.