Field Support & Controls Manager

Badger Meter - Where Every Drop Counts and So Do You
 

At Badger Meter, we're more than a leading global water technology company - we're innovators with a mission: to preserve and protect the world's most precious resource. For over 120 years, our trusted solutions have enabled our customers to optimize the delivery and use of water, maximize revenue and reduce waste.

Every employee at Badger Meter is an important part of our success. Here, your work doesn't just move a business forward - it shapes a more sustainable future. We are committed to building a workplace where we celebrate differences, empower voices, and encourage fresh ideas that drive innovation.

When you join us, you'll find:

• Purpose-driven work that makes a real difference in communities around the globe.

• Career growth and development opportunities designed to help you achieve your potential.

• A supportive, inclusive culture where collaboration and creativity thrive.

Be part of something bigger. At Badger Meter, your contributions will ripple far beyond the workplace - creating lasting change for people and the planet.

What You Will Contribute:
 

The Field Support & Controls Manager is a hands-on technical leader responsible for overseeing field operations, controls integration projects, cellular connectivity diagnostics, and utility‑site service activities. This role manages a team of field technicians, leads complex controls and system integration work, ensures quality execution of installations and inspections, and serves as the primary escalation point for advanced technical troubleshooting.

Job Duties:

• Lead, mentor, and develop field technicians performing installations, system troubleshooting, inspections, and utility‑site work at a customer’s site.
• Conduct field audits, quality checks, and job‑site coaching.
• Manage resource planning, scheduling, and coordination.
• Oversee design, review, and approval of electrical drawings and wiring diagrams.
• Support and ensure control panels are tested and commissioned.
• Oversee warranty work, site surveys, inspections, firmware updates, and field troubleshooting.
• Manage installation of sensors, hardware, electrical equipment.
• Lead field verification of cellular coverage.
• Ensure accurate documentation in work order systems.
• Act as primary contact for utility customers.
• Provide updates and project reports.
• Ensure professional conduct and appearance.
• Manage project timelines and field resource allocation.
• Improve workflow, safety compliance, and documentation.
• Partner with engineering and product development.
• Enforce safety rules, PPE, and safe vehicle/equipment operation.
• Ensure safe work in inclement weather.
• Conduct incident reviews and safety training.

Education and Experience:

• 10+ years of experience in a manufacturing setting with 5+ years in a leadership capacity.
• Associate or bachelor’s degree in Electrical Engineering, Computer Science, IT, or related field experience is preferred.

Qualifications:

• Ability to develop and lead large teams
• Strong cross functional communication skills
• Ability to create and maintain resource planning and work execution plans and or schedules
• Advanced knowledge of PLCs, control systems, electrical integration.
• Strong proficiency with work order systems and Microsoft Office.
• Ability to work safely in demanding outdoor environments.
• Strong mentoring and communication skills.

Competencies:

• Execution: Ensuring others contribute to organization strategies by focusing them on the most critical priorities; measuring progress and ensuring accountability against those metrics.

• Aligning Performance for Success: Focusing and managing individual performance by helping others set performance goals, and then tracking results and evaluating performance effectiveness.

• Decision Making: Identify and understand problems and opportunities by gathering, analyzing, and interpreting quantitative and qualitative information; choose the best course of action by establishing clear decision criteria, generating, and evaluating alternatives, and making timely decisions; take action that is consistent with available facts and constraints and optimizes probable consequences.

• Coaching: Engaging an individual in developing and committing to an action plan that targets specific behaviors, skills or knowledge needed to ensure performance improvement or prepare for success in new responsibilities.

• Delegation and Empowerment: Identifying and leveraging opportunities to accelerate results and build capability by assigning tasks and decision-making responsibilities to individuals or teams with clear boundaries, expectations, support, and follow-up.

Working Conditions:​​

• Work is performed indoors/outdoors; may be exposed to heat/cold, wet/humid, and dry/arid conditions.

Competitive Total Rewards at Badger Meter:

• Competitive Pay

• Annual Bonus

• Eligible for Annual Pay Increases

• Comprehensive Health, Vision, and Dental Coverage 

• 15 days Paid Time Off + 11 Paid Holidays  

• Two Ways to Save for Retirement: Badger Meter contributes 25 cents for every dollar you contribute to the plan, up to 7% of your eligible compensation.  In addition to the match, the company will also contribute 5% of your eligible compensation to your Defined Contribution account on an annual basis. Additional access to a certified financial planner to help ensure your money is working for you, at no cost!

• Employer Paid benefits including: Employee Assistance Program (EAP), Basic Group Life Insurance, Short Term Disability, and more 

• Educational Assistance – Tuition Reimbursement up to $5,250 

• Voluntary benefits including: Additional Life Insurance, Long Term Disability, Accident and Critical Illness coverage

• Health Savings Account (HSA) & Flexible Spending Account (FSA) options

An Equal Opportunity/Affirmative Action Employer. This company considers candidates regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status. Applicants can learn more about their rights regarding equal opportunity in employment by viewing the federal "EEO is the Law" poster and the “EEO is the Law” poster supplement at http://www.dol.gov/ofccp/regs/compliance/posters/ofccpost.htm

Badger Meter complies with all aspects of the Americans with Disabilities Act (ADA), as amended by the ADA Amendments Act, and all applicable state or local disability laws. This means that we will reasonably accommodate qualified employees with a disability if accommodation would allow them to perform the essential functions of their job, unless doing so would create an undue hardship.  

Privacy Statement

The Employee and Applicant Privacy Statement describes how we collect, use, share, retain, and safeguard applicant information.  Please see the privacy statement on our website here.