Field Supervisor, Home Care

Are you ready to love what you do?! BAYADA Home Health Care is seeking a Service Supervisor for our Assistive Care State Programs office located in Philadelphia, PA.

POSITION SUMMARY: This position includes a unique opportunity to act as a non-clinical employee field supervisor (where applicable), a client advocate and community resource in the Assistive Care State Program practice. You will work closely with the interdisciplinary office team to effectively monitor assist in client and employee satisfaction, the quality and safety standards of our personal care services and assist with social determinant issues that impact our client’s health and welfare.

MINIMUM QUALIFICATIONS:

• Exemplifies characteristics of The BAYADA Way: compassion, excellence, and reliability
• Demonstrated record of strong interpersonal skills
• Demonstrated track record of successfully taking on more responsibility with positive results and ambition to grow past current position
• Prior health care, and/or home or social service experience preferred
• Competence in basic PC skills required to perform job functions
• Must have reliable transportation

PRIMARY RESPONSIBILITIES:

• Demonstrate and communicate the core values of BAYADA and The BAYADA Way
• Conduct supervisory visits of non-medical staff in the clients’ homes and in the community 
• Ability to establish positive supportive and trusting relationships with and among clients, field staff and colleagues and work collaboratively and effectively with an interdisciplinary management team
• Ensure field staff have completed all required competencies and documentation to provide required Homemaker and/or personal care assistance services
• Visit clients in their home as required to:
  -Obtain feedback and ensure client and employee satisfaction
  -Ensure care plan is carried out as written
• Report any service deviations or care plan requests from the client to the clinical manager and/ or client service manager
  - Identify and assist our client’s in resolving unmet social needs
• Document all pertinent situations and interactions with clients, families, physicians, case managers and other care providers, to ensure adequate coordination and continuity of service
• Develop community relationships and participate in outreach activities

Why you'll love BAYADA:

• BAYADA Home Health Care offers the stability and structure of a national company with the values and culture of a family-owned business.
• Award-winning workplace: proud to be recognized as a Best Place to Work by Newsweek, Forbes, and Glassdoor.
• Weekly pay
• AMAZING culture: we are a mission driven nonprofit organization, focused around three core values of compassion, reliability, and excellence.
• Strong employee values and recognition: we utilize a BAYADA Celebrates page for daily recognition, along with Hero spotlights, Key Action of the Week meetings to connect back to our mission and celebrate staff, discounts/perks and partnerships, an Awards Weekend trip, and more.
• Diversity, equity, inclusion, and belonging: Join groups like our Women in Limitless Leadership Employee Resource Council, Lean In circles, Racial and Ethnic Diversity (RED) Council, Pride LGBTQIA+ Council, Military Community Network, Solutions and Accessibility for Equality (SAFE) Council, Fostering Acceptance Inspiring Trust and Harmony (F.A.I.T.H), and more.
• Growth opportunities: advancement opportunities, continued education opportunities, Udemy courses, webinars, and more
• Check out our blog: https://www.bayada.com/search?q=Newsweek
• Benefits: BAYADA Home Health Care offers a comprehensive benefits plan that includes the following: Paid holidays, vacation and sick leave, vision, dental and medical health plans, employer paid life insurance, 401k with company match, direct deposit and employee assistance program. To learn more about BAYADA Home Health Care benefits, https://www.bayada.com/benefits

 

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