Do you want to be part of a business that genuinely values entrepreneurialism, innovation and individual accountability? We focus on our customers and are proud of the difference our technology makes. We partner with some of the biggest manufacturing companies in the world and our technical innovations are used to enhance well-known brands across multiple industries.
Field Service Technician – Travelling
Title Field Service Technician – Travelling
Department Service
Location USA
Reports To Field Service Manager
About Us
Established in 1972, Particle Measuring Systems is a global leader for micro-contamination monitoring equipment improving the performance of clean manufactures in the semiconductor and pharmaceutical industries. We’re a growing technology company in Niwot, Colorado, the heart of the Rocky Mountains. We offer an exceptional and rewarding work environment in a great place to live. Our employees enjoy challenging projects in the development and manufacture of light scattering particle counters and diverse technologies and applications.
Your Impact
We are looking for a Field Service Technician – Travelling who will contribute to the success of the Field Service Team, applying their expertise in Service to support the achievement of team and company goals and deliver innovative, reliable solutions. In this role, the successful candidate will collaborate effectively with colleagues and cross-functional teams, demonstrate strong problem-solving and decision-making skills, and maintain a commitment to professional excellence, quality and continuous improvement.
The Role
As a Field Service Technician, you’ll be addressing Particle Measuring Systems customer equipment maintenance and repair needs. The position is tasked with assuring customer satisfaction through timely and efficient maintenance and repair and continual improvement in the quality of our products and services. This position will be travelling in nature, covering a variety of PMS customers in North America, including Puerto Rico.
Job Responsibilities
Calibrating, troubleshooting and repairing electronic equipment.
Supporting customer calibration and maintenance of Particle Measuring Systems micro-contamination monitoring equipment.
Researching customer problems and complaints.
Acting as a liaison between customers and various departments.
Continuously evaluate processes for improvements in efficiency, quality, and safety.
This job description is not intended to be all-inclusive. Responsibilities may evolve over time, and other related duties may be assigned to meet the ongoing needs of the company.
Required Qualifications
Associate’s degree in Electronics or military equivalent
Ability to read schematics in English
Ability to trouble shoot with minimal guidance
Knowledge of lasers, and/or collecting and condensing optics helpful but not required
Strong verbal and written communication skills
Ability to work independently
Must be able to lift up to 50 lbs
Team player focused on customer satisfaction and quality, with a sense of urgency
Required skills: communication, collaboration, organization etc.
Work Environment & Physical Requirements
This is a "field" position with broad geographical purview.
Travel - Over 50% travel to customer sites required.
Occasional lifting of up to 50 lbs. may be required.
Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions of this role
Compensation & Benefits
Competitive $32.00 – 39.68 per hour depending upon experience
Our compensation philosophy: we offer competitive pay based on market data, including local, national, and industry benchmarks. For new hires, offers are generally within the established min- to mid-point of the range for the role, with flexibility to recognize experience, skills, and education. Our approach ensures fair pay internally while remaining competitive externally and allows room for growth.
Comprehensive benefits package:
Health coverage: medical, dental, vision, fsa, onsite clinic (CO employees), life insurance
401(k) retirement plan with company match
Vacation, holiday, and leave policies
Tuition reimbursement, Employee recognition programs, Employee assistance programs
Particle Measuring Systems is proud to be an Equal Opportunity Employer and are committed to building an inclusive and supportive workplace where everyone can thrive