We are constantly looking to add to our core talent. If you are seeking a career that is challenging and rewarding, a work environment that is diverse and dynamic, look no further — Haemonetics is your employer of choice.
For Southwest England, the incumbent will be a customer-focused and technically motivated Field Service Engineer, who will be responsible for the installation, service, repair and maintenance of our portfolio of devices and services as well as for providing application support for the customers to ensure correct use of the installed equipment. Ideally residing in the vicinity of Exeter, Bristol, and Salisbury, strong candidates out with this are may also be considered, the incumbent is expected to travel within their designated region and UK as required.
Our Portfolio of Products include:
Cell Saver® Elite®+ System
The Cell Saver® Elite®+ autotransfusion system provides hospitals with an easy-to-use way to recover a patient’s own blood during medium to high blood loss procedures. This includes cardiac, orthopedic, trauma, transplant, vascular and OBGYN surgeries. The complete system is designed to be intuitive and flexible for optimal performance and to support exceptional patient care.
TEG® 6s
Providing fast, actionable results to help you reduce risks, complications and costs
The TEG 6s haemostasis system advances viscoelastic haemostasis testing to deliver high-quality results. The cartridge-based TEG 6s analyser is small, robust and easy-to-operate allowing it to be confidently placed in convenient settings to further reduce time to clinical decisions.
BloodTrack®
Support patient safety, maintain traceability and reduce costs
The BloodTrack® modular suite of blood management and bedside transfusion solutions act as an extension of your transfusion laboratory information system to optimise your hospital’s blood supply chain and provide safe, secure and fully traceable remote blood storage.
Responsibilities
Installation, proactive and preventive maintenance, troubleshooting and repair services for customers in the above - mentioned region
Management of minimal downtime on all Haemonetics systems, through effective training of site personnel and quick problem investigations
Organization, coordination and preparation of application training
Delivery of application training to site personnel to effectively use the medical equipment installed
Coordination and delivery of technical training for customer personnel, as well as Haemonetics’ employees
Development of strong partnerships with prospective customers by organizing product demo as well as with existing Haemonetics’ customers by constantly promoting our products
Education and Experience Requirements
Degree in technical engineering or technical education with sound technical knowledge or at least four years of experience in a Field Service position or medical device environment or a similar role
Impeccable customer service skills and a confident and professional manner in customer facing environments.
Technical aptitude to understand, train customers and users on products
Excellent mastery of English
Flexibility to travel and overnight stays
Ability to work autonomously in a constantly changing environment
Self-motivated with the ability to work independently
Capacity to manage time constraints
Demonstrated computer & basic networking skills
Full Driving license
Benefits:
Bonus
Rewards Scheme
Company Car
Company Pension
Life Insurance
Private Medical Insurance
Sick Pay
Schedule:
Monday to Friday