Field Service Engineer

Worker Type

Regular

Job Description

 

AV is seeking a highly skilled and adaptable Field Service Representative (FSR) to support and maintain advanced electronic and networked systems, with primary operations based CONUS (within the United States). This role may also require OCONUS deployments to austere or high-security environments based on mission needs.

The ideal candidate will have extensive experience troubleshooting, repairing, and sustaining complex electronic, radar, networking, and software-integrated systems, including C-UAS hardware, RF systems, and acoustic equipment. This position demands proactive problem solving, technical expertise across multiple domains, and the ability to work independently in high-pressure operational environments. The successful candidate will work closely with engineering teams to troubleshoot system-of-systems issues, ensuring rapid resolution, improved system performance, risk reduction, and strong customer relationships.

Key Responsibilities

• Install, repair, and maintain advanced electronic, computer, radar, RF, and networking systems in CONUS locations, with readiness for OCONUS deployment as required.

• Troubleshoot and resolve complex hardware and software issues, including system-of-systems failures, networking faults, and C-UAS operational problems.

• Collaborate with engineering and technical teams to analyze failures, implement solutions, and improve system performance.

• Provide on-site technical training, mentorship, and certification support to customer and partner personnel.

• Maintain accurate service records, technical reports, and logs, capturing lessons learned for continuous improvement.

• Follow strict safety and security procedures to protect personnel, systems, and sensitive information.

• Serve as the primary technical liaison with clients, providing updates, addressing concerns, and ensuring satisfaction.

• Manage spare parts, tools, and logistics to maintain operational readiness.

• Support multiple AV systems and initiatives as needed, demonstrating flexibility across a diverse technology portfolio.
   

**This position will be based onsite in Grand Forks, North Dakota, and requires availability for travel to other locations as needed to support operations.**
 

Qualifications

• Demonstrated experience as an FSR or in a similar technical role supporting radar, networking, computer systems, RF, acoustic, or C-UAS equipment.

• Strong troubleshooting and repair skills across complex electronic, IT, and software-integrated systems.

• Ability to work independently, adapt to rapidly changing operational conditions, and support high-pressure missions.

• Strong written and verbal communication skills for both technical and non-technical audiences.

• Relevant technical certifications or degrees in engineering, IT, electronics, or related disciplines preferred.

• Eligibility for a passport and willingness to meet security and labor requirements for OCONUS deployments.

• Ability to obtain a security clearance.
   

Preferred Skills

• Prior military or defense contractor experience supporting fielded electronic or networked systems.

• Experience collaborating with multidisciplinary engineering teams to troubleshoot and improve system-of-systems operations.

• Ability to operate effectively within multinational teams and diverse environments.

• At least three years of experience leading or supervising technical or operational teams.

• At least five years of experience developing or supervising technical training, certification, or quality-assurance programs.

• Bachelor's or Master’s degree in engineering, IT, or a related technical discipline.

• Additional language skills relevant to potential OCONUS regions.

Clearance Level

 

No Clearance

The salary range for this role is:

$98,432 - $139,650

AeroVironment considers several factors when extending an offer, including but not limited to, the location, the role and associated responsibilities, a candidate’s work experience, education/training, and key skills.

ITAR Requirement:

This position requires access to information that is subject to compliance with the International Traffic Arms Regulations (“ITAR”) and/or the Export Administration Regulations (“EAR”). In order to comply with the requirements of the ITAR and/or the EAR, applicants must qualify as a U.S. person under the ITAR and the EAR, or a person to be approved for an export license by the governing agency whose technology comes under its jurisdiction. Please understand that any job offer that requires approval of an export license will be conditional on AeroVironment’s determination that it will be able to obtain an export license in a time frame consistent with AeroVironment’s business requirements. A “U.S. person” according to the ITAR definition is a U.S. citizen, U.S. lawful permanent resident (green card holder), or protected individual such as a refugee or asylee. See 22 CFR § 120.15. Some positions will require current U.S. Citizenship due to contract requirements.

Benefits:  AV offers an excellent benefits package including medical, dental vision, 401K with company matching, a 9/80 work schedule and a paid holiday shutdown.  For more information about our company benefit offerings please visit:  http://www.avinc.com/myavbenefits.

We also encourage you to review our company website at http://www.avinc.com to learn more about us.

Principals only need apply.  NO agencies please.

About AV:

AV isn’t for everyone. We hire the curious, the relentless, the mission-obsessed. The best of the best.

We don’t just build defense technology—we redefine what’s possible. As the premier autonomous systems company in the U.S., AV delivers breakthrough capabilities across air, land, sea, space, and cyber. From AI-powered drones and loitering munitions to integrated autonomy and space resilience, our technologies shape the future of warfare and protect those who serve.

Founded by legendary innovator Dr. Paul MacCready, AV has spent over 50 years pushing the boundaries of what unmanned systems can do. Our heritage includes seven platforms in the Smithsonian—but we’re not building history, we’re building what’s next.

If you're ready to build technology that matters—with speed, scale, and purpose—there’s no better place to do it than AV.

 

We are proud to be an EEO/AA Equal Opportunity Employer, including disability/veterans. AeroVironment, Inc. is an Equal Employment Opportunity (EEO) employer and welcomes all qualified applicants. Qualified applicants will receive fair and impartial consideration without regard to race, sex, color, religion, national origin, age, disability, protected veteran status, genetic data, sexual orientation, gender identity or other legally protected status.

ITAR

U.S. Citizenship required. Must be willing to work on government contracts and have the ability to obtain a security clearance.