Field Service Coordinator

Every day, we get opportunities to make a positive impact – on our colleagues, partners, customers and society. Together, we’re pioneering the solutions of the future and unlocking the full potential of precious resources. Trusted to act on initiative, we challenge conventional thinking to develop world-leading technologies that inspire progress in vital areas, including energy, food, water and shipping.

As we push forward, the innovative, open spirit that fuels our 140-year-old start-up culture and rapid growth also drives our personal growth. So, as we shape a more resourceful, less wasteful world, we build our careers too.

We are seeking a motivated and detail-oriented Field Service Coordinator to support and optimize our field service operations. In this role, you will play a central part in ensuring efficient service delivery by coordinating the work of Field Service Engineers in Romania and Bulgaria and collaborating closely with internal teams and customers.

Location: This position is flexible within Romania

Key Responsibilities:

• Plan and manage daily work schedules for service engineers, ensuring optimal FSE utilization and work/life balance.
• Process and monitor jobs in our field service management system - OneService.
• Approve jobs in OneService and set their status to “ready to invoice.”
• Input and maintain data in pre-mobilization checklists and documentation systems
• Coordinate job priorities with Team Managers to ensure critical tasks are addressed first.
• Monitor and control ordered service jobs and ensure timely processing.
• Administer Service Agreements in close collaboration with service sales.
• Track and manage certifications, documentation, and vaccinations required for service jobs.

Your Profile:

• High school diploma required; higher education in business, logistics, or a related field is a plus.
• At least 2 years of experience in coordination or administrative roles, preferably within technical or field service environments.
• Strong organizational and multitasking skills.
• Excellent communication and stakeholder management abilities.
• Proactive, solution-oriented mindset.
• Ability to work effectively under pressure.
• Fluency in Romanian and English.

What’s in it for you:

We offer you a challenging position in an open, friendly global and cross-functional environment, where we help each other to develop and create value.
Your work will have a true impact on Alfa Laval’s future success