Diligent corporation

Field Marketing Manager

Vancouver, British Columbia, Canada Full Time

Position Overview

The Field Marketing Manager – Americas will own the field marketing strategy, plan and results for a defined pod or business unit within the Americas region, with a primary focus on generating marketing-sourced pipeline and bookings. This role combines strategic planning and hands-on execution across integrated campaigns, events, webinars and ABM programs, in close partnership with Sales and cross-functional Marketing teams. 

Key Responsibilities

  • Lead the development and execution of pod-level field marketing plans aligned to regional and business unit goals. 
  • Partner closely with Sales to identify and activate priority plays that progress opportunities through the funnel and into bookings. 
  • Build scalable field marketing programs and infrastructure, leveraging AI to improve efficiency, targeting and insights. 
  • Shape team-wide processes and workflows and provide day-to-day guidance and coaching to Field Marketing Specialists and Senior Specialists, exerting influence without formal authority. 
  • Strategy and Planning
    • Own the field marketing strategy and annual plan for an assigned Americas pod or business unit, aligned to shared MQL, pipeline and bookings targets. 
    • Translate GTM plays and regional priorities into integrated field programs that pull the right marketing levers at the right time across the customer journey. 
    • Use data, insights and AI tools to seize opportunities, refine targeting, and continuously optimize program mix and investment. 
  • Campaigns, Events & ABM
    • Design and execute multi-channel field campaigns, including events, webinars, ABM motions and localized programs that support both new logo and expansion goals. 
    • Own end-to-end delivery of field marketing activities — brief development, project management, enablement, execution and debriefs — with extreme attention to detail and operational rigor. 
    • Partner with Demand Generation, Product Marketing, Brand, and Corporate Events to ensure Americas field programs are on-brand, on-message and coordinated across channels. 
  • Sales & Cross-Functional Partnership 
    • Build strong, trust-based relationships with Sales leaders and AEs in the assigned pod/region; act as the primary marketing counterpart for planning and performance reviews. 
    • Align on coverage models, territories, key accounts and follow-up expectations with BDR/SDR teams; ensure smooth handoffs from MQL to opportunity and into bookings. 
    • Collaborate with other Field Marketing Managers across Americas to share best practices, standardize processes and identify opportunities to scale what works. 
  • AI-Enabled Execution & Innovation 
    • Champion the use of AI across field marketing workflows — from audience and target account list refinement to content creation, testing and reporting — to increase throughput and impact. 
    • Pilot new AI-driven tactics in partnership with Brand, Content and Demand Generation, and document learnings to inform broader adoption. 
  • Measurement, Reporting & Optimization 
    • Own pod-level field targets and KPIs; track and report on MQLs, opportunities, pipeline and bookings influenced by field programs, as well as marketing ROI. 
    • Build regular performance readouts for Sales and Marketing leadership, surfacing insights, risks and recommended optimizations. 
    • Use data to identify gaps in the funnel, propose corrective actions, and test alternative approaches to unlock growth. 

Required Experience/Skills