What You Will Do
Johnson Controls are looking for an experienced Field Delivery Manager to lead, inspire, and manage a team of skilled technicians. In this role, you’ll oversee resource planning and cultivate a motivating environment where your team can thrive and meet high-performance standards. You’ll ensure contractual obligations are met and customer satisfaction remains a top priority by understanding their requirements and coordinating work assignments efficiently.
This position operates on a hybrid basis, combining office-based responsibilities with field visits across the Central region of the UK.
How You Will Do It
Lead your team with confidence, making sound decisions even in ambiguous situations and driving change initiatives.
Verify and implement remedial repair quotations to maintain expected business margins.
Ensure site-specific RAMS are completed in line with Health & Safety requirements.
Oversee technician tools and equipment management, including PAT testing and calibration. Ensure adequate PPE is issued and well maintained.
Balance commercial priorities while managing multiple tasks and projects simultaneously.
Develop and implement effective planning and organisational strategies to meet service-level targets.
Foster a culture of curiosity and continuous learning for both yourself and your team.
Promote collaboration across internal teams and external partners to drive improvement and establish best practices.
Cover Out-of-Hours and act as backup for on-call engineers.
What We Look For
Proven experience in the HVAC industry coupled with a solid working knowledge of HVAC and refrigeration systems in industrial and commercial settings.
Previous supervisory experience; an IOSH qualification is advantageous.
Ability to influence, manage, and collaborate with internal and external stakeholders at all levels.
Excellent verbal and written communication skills, with the ability to convey technical information clearly to non-technical audiences.
Proficiency in IT systems, including Word, Excel, PowerPoint, and Apple iPad systems.
What We Offer
25 days of Holiday plus Bank Holidays & Holiday purchase scheme
Company vehicle & IT equipment provided
Life assurance & Pension
Mental health support and development opportunities
Employee referral scheme and discounts on Johnson Controls security products
Voluntary benefit schemes, including childcare vouchers, cycle-to-work programs, eye care vouchers, and high street discounts
If you’re ready to take the next step in your career and lead a high-performing team in a globally recognised organisation, we’d love to hear from you.
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