About Four Seasons:
Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.
At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.
About the location:
Four Seasons Resort Mallorca at Formentor, perched on the spectacular Formentor Peninsula and surrounded by panoramic views of the Mediterranean and the stunning landscape, first opened its doors in August 2024 following an extensive restoration and renovation of the historic property, originally inaugurated in 1929 on a vast private estate. After its successful debut, the resort will reopen to guests in March 2025, reaffirming its status as a unique destination of luxury and elegance on the island.
About the role
The Food & Beverage Administrator provides essential administrative and clerical support to the F&B leadership team, ensuring the smooth operation of the department. This role is responsible for handling daily office tasks, maintaining accurate records, coordinating schedules, and assisting with communication between outlets and management. Acting as the organizational backbone of the F&B department, the Administrative Assistant helps streamline processes, supports financial tracking, and contributes to the overall efficiency of the operation.
What you will do
- Responsible for completing all administrative duties competently, efficiently, thoroughly, and in a timely manner to the support the Food and Beverage Division of the Resort.
- Prepare accurate written correspondence including letters, contracts, reports, schedule of events, printed menus, and e-mails using MS Word, MS PowerPoint, and MS Excel.
- Maintain the back offices and storage areas in all aspects of stocking and cleanliness
- Work in an efficient and professional manner while maintaining a positive attitude
- Use OpenTable when taking reservations and when checking on current or future reservations; ensure accuracy when entering data into OpenTable
- Assist in inquiries about catering and banquets and special events. Assist the banquets teams with menus, tags and any needs for the events.
- Receive and respond to incoming telephone calls in accordance with Four Seasons Standards and assist with overflow calls for Food & Beverage.
- Maintain files, schedules, and calendars for F&B Management Team; coordinate, set and confirm interviews and appointments.
- Assist in completing special projects which may include marketing, menus or other assigned duties; maintain and order office supplies.
- Be fully conversant with the geographical layout of the operation and to know the exact whereabouts of all operational equipment
- This position may also respond to inquiries and problems in an efficient, courteous and professional manner
- Complete any other task as assigned by management
- Maintain an inventory of all standard department supplies and printed materials
- Participate in scheduled departmental and administrative meetings as requested
- Make notes in the F&B meetings
What you bring
- Previous administrative experience preferably in a hospitality or restaurant related field or other equivalent experience.
- Requires working knowledge of food and beverage operations in a fast paced Food and Beverage environment
- Ability to operate computer equipment and proficient in all Microsoft programs to include but not limited to: PowerPoint, Word, Excel, Outlook.
- Works well under pressure, requires multitasking and being a team player.
- A strategic thinker with exceptional organizational skills.
- This role has direct contact with guests and as such, good communication skills are a necessity.
- Legal authorization to work in Spain.
Work Experience: 2 Years
Degree: Professional /Technician
Languages: Spanish / English
Language Ability: High
What we offer:
- Competitive Salary, wages, and a comprehensive benefits package.
- Excellent Training and Development opportunities.
- Complimentary Accommodation at other Four Seasons Hotels and Resorts.
- Complimentary Dry Cleaning for Employee Uniforms.
- Complimentary Employee Meals.
- Discounts at our hotel restaurants.
- Discounts on local services.
- Possibility of accommodation and transportation to work (at a reduced cost).
Schedule & Hours: Seasonal contract, full Time, 40 hours per week, with consecutive and rotating shifts (including early mornings, days, evenings and weekends).