In this role, you will collaborate closely with fellow team members to bring CHANEL’s brand vision to life through creative visual storytelling and impactful displays. Your mission is to ensure every boutique delivers an elevated and on-brand client experience, reflecting CHANEL's values and distinct identity.
Visual Merchandising at CHANEL is a strategic function—showcasing the vitality of our creations, supporting brand storytelling, and elevating the client journey to reinforce CHANEL as the Ultimate House of Luxury.
You will partner with the retail team to support their business goals while maintaining CHANEL's points of difference centered on Creativity, Luxury, and Modernity. Your creative solutions and boutique-specific executions will help reinforce our philosophy of "One Boutique, One Story."
What impact you can create at CHANEL
- Thinking strategically while also inspiring creativity;
- An appetite for Fashion and a desire to stay up to date with latest industry news and trends;
- Protect brand performance and vitality by fostering and harnessing business relationships with Retail team;
- Train and develop the boutique teams as well as the Boutique Management on Visual Merchandising Guidelines;
- Reinforce key directions and priorities for Fashion division to ensure consistency on strategy implementation & seamless execution across boutiques;
- Ensure VM displays maintain the highest standards of presentation and to have brand cohesion across the boutiques;
- With strategic planning of VM, frequent rotations to enhance in-boutique and window display to build a strong brand image and retail presence;
- Orchestrate the overall VM strategies across the boutiques in line with the boutique OBOS;
- Adapt and implement VM strategy;
- Help manage VM props and tools inventory to maintain a healthy and efficient stock management with proper storage of props in boutiques.
What you can bring to the team
Appreciation of Art, Beauty, Fashion and Luxury;
A comprehensive knowledge of fashion styling, merchandising and visual display;
Creative and innovative thinker;
Ability to formulate VM strategies and think holistically and deal with ambiguity;
Detail-minded with constant innovation and work dynamic;
Strong collaboration, agility in adapting to market changes and business priorities;
Excellent interpersonal, influential, and problem-solving skills;
Strong team player, self-motivated and driven;
Willing to work with flexible schedules;
Proficiency in Microsoft office (Outlook, Word, Excel, Power point) and Design software knowledge (Adobe Photoshop, illustrator & Sketchup) is a plus;
Excellent communication skills.
You are energized by
- The rich history and heritage of the House of CHANEL and its commitment to craftsmanship, artistry, and timeless elegance;
- A deep passion for fashion and luxury, and a desire to share your expertise and inspire others through exceptional service;
- Building meaningful, collaborative relationships within and across teams that values inclusivity and mutual support;
- Cultivating an appreciation for culture, beauty, and the art of creating a memorable, personalized experience for every client.
What you will gain from this experience
- The opportunity to work with one of the most iconic, creative, and visionary luxury brands in the world;
- A dynamic, supportive team environment where you will grow both personally and professionally while shaping the future of CHANEL;
- The chance to develop long-lasting relationships with a diverse clientele, enhancing your skills and expertise within the luxury retail industry;
- Comprehensive and flexible benefits to support you across your professional and personal life.