Family Time Coordinator (Social Service Assistant)

Initial Posting Date:

05/08/2026

Application Deadline:

05/18/2026

Agency:

Department of Human Services

Salary Range:

$4,124 - $5,714

Position Type:

Employee

Position Title:

Family Time Coordinator (Social Service Assistant)

Job Description:

We are proud to be an Equal Opportunity Employer. We are actively working to build an equitable agency with the Equity North Star as our guide toward our vision of an agency free of racism, discrimination and bias. We believe that teams in which everyone can show up as their full authentic self are key to creating a thriving workforce that can better serve communities. We welcome members of historically underrepresented racial/ethnic groups, women, individuals with disabilities, veterans, LGBTQIA2S+ community members, and others to apply.

Imagine an opportunity to help families by ensuring they can spend quality family time together. Imagine a position where every day is unique and your ability to adapt and be flexible is valued. If you're looking for interesting workdays and a chance to make a difference, this Family Time Coordinator position may be for you!

In this role, you will support child welfare program caseworkers by actively participating in building meaningful person-centered relationships. This will include actively fostering inclusive and compassionate interactions by affirming and preserving the dignity of the families we support.

Oregon Department of Human Services (ODHS), a place to belong and make a difference!

• When you join the ODHS, you join a community of over 10,000 employees dedicated to serving and helping  Oregonians achieve wellbeing and independence through opportunities that protect, empower, respect choice, and preserve dignity.

• Connect with ODHS Employee Resource Groups (ERGs) and find a place to belong, build community and participate in shared learning. ERGs are employee-driven committees that support each other as well as the ODHS’ overall mission and vision. 

• We are committed to building an antiracist and equitable agency. Equity is foundational to our role as a human services agency, and we are committed to integrating equity into all we do. The Equity North Star has four points that explain the agency's goals related to equity, inclusion, and racial justice.

• We know that life is unpredictable and ODHS cares about keeping you well. Enjoy a work-life balance, 11 paid holidays a year, flexible work schedules, and competitive benefits packages including health, dental, vision and much more!

What will you be doing?

As an employee working within the Child Welfare Program, you will have an opportunity to make a meaningful difference in the lives of Oregon’s most vulnerable children and families. Your dedication will help us achieve the Child Welfare Vision for Transformation that will support children and young adults to be safer, healthier, experience less trauma and achieve a greater well-being.  

As a Family Time Coordinator, you will:

• Gather and Document Information: Collect and record information from the caseworker, children, parents, relatives, case providers, schools, and other relevant resources to plan family time visits.

• Review Family Time Agreements: Meet with parents and caregivers to review family time agreements and guidelines, suggesting community resources as needed.

• Supervise Family Time: Supervise family time in an office or community setting, documenting relevant information. This ensures the safety and well-being of the children during these interactions.

• Transport Children: Assist with transporting children to family time visits and other necessary appointments.

• Collaborate with Caseworkers: Work closely with caseworkers to assess the details of family time supervision. Recommend services needed for case planning and relay important information about the children and their families or caregivers. 

What you need to qualify

• One year of experience assisting professionals in one or more specialized social programs such as family services, children services, senior services, mental or developmental disability services, substance abuse programs, juvenile corrections programs, or occupational skills programs, or

• Possession of a current certification in child development, early childhood education, addiction counseling preparation or juvenile corrections, or

• 45 quarter hours, or 30 semester hours of college course work in sociology, psychology, early childhood education, criminal justice, human services, juvenile corrections, or occupational skills training, or

• An associate degree in a field not closely related to social work/human services and six months of human services-related experience (e.g., work providing assistance to individuals and groups with issues such as economically disadvantaged, employment, abuse and neglect, substance abuse, aging, mental or physical disabilities, juvenile prevention, health, cultural competencies, and/or inadequate housing).

Essential attributes

We are looking for candidates with experience:

• Experience providing equitable services with compassion to a diverse customer base, demonstrating active listening, understanding, and meeting people where they are in life
• Experience using organizational skills, prioritization, and time management to manage workload and adapt effectively in dynamic environments with changing priorities.
• Experience in engagement skills, including working effectively with unmotivated or unwilling clients, de-escalating hostile situations, and interacting professionally with the public, service providers, and clients in person, by telephone, and through written correspondence. 
• Experience preparing objective documentation and written correspondence for case workers and legal parties.

Attention all candidates! A cover letter is required. Clearly describe how you meet the minimum qualifications and essential attributes in your application materials. Your application materials will determine if you are selected to move forward in the selection process. Please include detailed work and education history.

• Please upload a resume or complete the work history profile. Note: Your resume and cover letter may be uploaded in the Resume/CV field on the online application.
• Current State of Oregon employees: Apply via your employee Workday account.
• If you are not a current State of Oregon employee, view this application instructional video.
• After you submit your application, you will have additional tasks to complete in Workday. Please continue to check your Workday account throughout the recruitment process.

• The use of outside resources such as Artificial Intelligence software during applicant skill assessments, examinations, and/or interviews is prohibited unless otherwise stated by the hiring agency. Unauthorized use of outside resources during the hiring process will result in disqualification.
• The State of Oregon does not request or require your age, date of birth, attendance or graduation dates from an educational institution during the application process.

Working conditions

• Your work will be conducted in office with the exception of transporting children.

• Occasional travel is required for attending meetings, trainings, and other case related activities.

• This position requires occasional overnight travel. Some travel may be in inclement weather or hazardous conditions.

• Employee will work a professional work week with a flexibility of working four 10-hour shifts per week; hours of work may fluctuate based on service needs.  Occasional, compensated overtime may be required, including evening and weekend work.

• During the training the work schedule will reflect Monday-Friday 8:00 AM – 5:00 PM.

• You may interact with a wide range of people including some who have experienced trauma and may exhibit challenges in controlling their emotions.

• You may encounter stressful situations that will require quick decision-making skills.

• This position requires frequent activity including, climbing stairs, walking on uneven terrain, assisting children into and out of car seats, this may include lifting, up to 50 pounds. 

Background Checks and Requirements

• If selected as a finalist, we will conduct a criminal history and background check. Adverse criminal history or background check may lead to disqualification. Additional background check information.
• The Oregon Department of Human Services does not offer visa sponsorship. Within three days of hire, you will be required to complete the US Department of Homeland Security’s I-9 form confirming authorization to work in the United States. ODHS will use E-Verify to confirm that you are authorized to work in the United States.

Benefits

• ODHS Employee Resource Group communities that promote shared learning.
• Cost of Living Adjustments.
• Annual salary increases (until you reach the top of the listed salary range).
• Amazing benefits package.
• Possible eligibility for the Public Service Loan Forgiveness Program.

Additional requirements

• Finalists for this position will be subject to a computerized criminal history and abuse check.  Adverse background information will be reviewed and could result in withdrawal of a conditional job offer or termination of employment.

• The Oregon Department of Human Services does not offer visa sponsorship. Within three days of hire, you will be required to complete the US Department of Homeland Security’s I-9 form confirming authorization to work in the United States. ODHS will use E-Verify to confirm that you are authorized to work in the United States.

• A valid driver’s license and acceptable driving record are required.

Helpful information

• This position is represented by the Service Employees International Union (SEIU).

• This recruitment may be used to fill future vacancies.

• Have questions about Workday, and want some tips on understanding the state application process? Check out our Oregon job opportunities page.

• If you need an accommodation under the Americans with Disabilities Act, have questions or need assistance with the application process, please contact Ryan Bennett via email at ryan.bennett@odhs.oregon.gov Please be sure to include the job requisition number.