Department: Department of Homeland Security
Location(s): New Orleans, Louisiana
Salary Range: $74678 - $97087 Per Year
Job Summary: This vacancy is for a GS - 0101 - 11, Family Resource Specialist located in the Department of Homeland Security, U.S. Coast Guard, BASE NEW ORLEANS WORK-LIFE DIVISION -HW in NEW ORLEANS, Louisiana.
Major Duties:
Qualifications: Basic Requirements: This position has a positive Education Requirement in addition to at least one year of Specialized Experience or substitution of education for experience or combination (if applicable) in order to be found minimally qualified. Transcripts must be submitted with your application package. You MUST meet the following requirements: EDUCATION: Degree: behavioral or social science; or related disciplines appropriate to the position. OR Combination of education and experience that provided the applicant with knowledge of one or more of the behavioral or social sciences equivalent to a major in the field. OR Four years of appropriate experience that demonstrated that the applicant has acquired knowledge of one or more of the behavioral or social sciences equivalent to a major in the field. AND To qualify at the GS-11 grade level, your resume must demonstrate at least one (1) full year of specialized experience equivalent to at least the GS-09 grade level in the federal sector. Specialized experience is experience that has equipped you with the ability, skill, and knowledge to successfully perform the duties of this position and is typically in or related to this line of work. Examples of specialized experience include performing the following types of tasks on a regular basis. Knowledge of social service delivery systems and concepts, understanding how social or behavioral patterns or attitudes impact and affect work and family life issues, child development norms and behaviors, which promote a child's physical, social, emotional, creative, and intellectual growth and development Conducting interviews to establish the nature and extent of concerns and issues Provide assistance in developing goals and plans, and determine appropriate referral services and options NOTE: All experience statements (i.e., duties, specialized experience, or related applicable assessment) copied from this announcement and pasted into your resume will not be considered as a demonstration of your qualifications for this position. National Service Experience (i.e., volunteer experience): Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional, philanthropic, religious, spiritual, community, student, social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience.
How to Apply: Only resumes up to a total of two pages will be accepted. Font size should not be smaller than 10pts & margins no smaller than .5 inches. Resumes exceeding 2 pages will not be considered. To begin your online application, click "Apply Online" to create a USAJOBS account & follow the prompts or log in to your existing account. Your application packet must include a resume & any applicable & or required supporting documentation. Please see the "Required Documents" section for additional information. We encourage you to apply online. Applications and supporting documentation will not be accepted by mail or email. The address below is for inquiries only. You may apply more than once, but the most recent application is the only one that will be used. You must submit your resume, & any supporting documents by 11:59 PM EST on 05/04/2026. USA Hire Assessment - If you are required to complete any USA Hire Assessments, you will be notified after submitting your application. The notification will be provided in your application submission screen & via email. The notification will include your unique assessment access link to the USA Hire system & the completion deadline. Additionally, in USAJOBS you can click "Track this application" to return to your assessment completion notice. Access USA Hire using your unique assessment link. Access is granted through your USAJOBS login credentials. Review all instructions prior to beginning your assessments. You will have the opportunity to request a testing accommodation before beginning the assessments should you have a disability covered under the Rehabilitation Act of 1973 as amended. Set aside at least 3 hrs to take the USA Hire Assessments; however, most applicants complete the assessments in less time. If you need to stop the assessments & continue later, you can re-use your unique assessment link. Your responses to the USA Hire Assessments will be reused for one year (in most cases) from the date you complete an assessment. If future applications you submit require completion of the same assessments, your responses will be automatically reused. Visit the USA Hire Applicant Resource Center for practice assessments & assessment preparation resources at https://support-usahire.opm.gov/hc/en-us. It is your responsibility to verify that any information entered or uploaded is received & is accurate. Human Resources will not modify or change any part of your application. Determining your eligibility & qualifications is dependent on the supporting documentation & information provided, which may impact your referral for further consideration. If a document is not legible, we will not be able to consider it as part of your application. To verify the status of your application, log into your USAJOBS account (https://www.usajobs.gov), all of your applications will appear on the Welcome screen. The Application Status will appear along with the date your application was last updated. For information on what each Application Status means, visit: https://www.usajobs.gov/Help/how-to/application/status/. If claiming eligibility under the VOW Act: The VOW Act requires Federal agencies to treat active-duty service member as veterans, disabled veterans, and preference eligibles, when they submit, at the time they apply for a Federal job, a "certification" of active service in lieu of a DD214. In order to be considered under the VOW Act, the certification must specify that the service member is expected to be discharged or released from active duty under honorable conditions not later than 120 days after the date the certification is submitted with your application package for this job announcement. The certification must be on letterhead from the appropriate military branch & include the following information: military dates of service & expected discharge or release date, character of service, military rank, type of discharge, & date when terminal leave will begin. Certifications must be signed by, or by direction of military members' military personnel offices, unit commanders or higher headquarters. Agencies are required to verify a qualifying separation from military service prior to appointment, through the DD214 or other appropriate documentation. Your preference &/or appointment eligibility will be verified prior to appointment. Delegated Examining GS-05 or above The vacancy questionnaire includes four short, free-response essay questions. This provides an opportunity for you to highlight your dedication to public service for the hiring manager & agency leadership (or designee(s)). While your responses are not required & will not be scored, we encourage you to thoughtfully address each question. Please provide a response of 200 words or less to each question. You will be asked to certify that you are using your own words & did not use a consultant or artificial intelligence (AI) such as a large language model (LLM) like ChatGPT or Copilot.
Application Deadline: 2026-05-04