Family Preservation Case Manager

• Contract | Until June 2026 Extension possible
• 30.4 to 38 hours per week
• $78189 to $82164 FTE + Super + Not for Profit Salary packaging
• Salary dependent on qualifications and experience
• Location:  Lightning Ridge NSW 2834 or Walgett NSW 2832
• Make a meaningful difference to the lives of Australians in need!

Life at Mission Australia 

When you join the team at Mission Australia, you become part of a community who are determined to end homelessness and ensure people in need can thrive. United by our Christian purpose and values, we advocate for a fairer Australia, to meet the growing needs of people across the country. Together we’re building hope and possibility for all. 

Find out more about us and our purpose.

Your Opportunity

Join us in making a tangible impact on children and families in Lightning Ridge and Walgett through the Family Preservation Program! We're seeking a compassionate and skilled Case Manager to join our dynamic team and contribute to the well-being of vulnerable families.

In this role, you'll embark on a fulfilling journey of providing targeted support to families with children aged 0-17. Your efforts will directly contribute to ensuring children grow up in safe and nurturing environments, where their health and well-being are prioritized.

With a pool car provided for outreach work during business hours, you'll have the opportunity to engage directly with families in their homes and communities, providing personalized support where it matters most.

Your key responsibilities will be to:

• Provide culturally embedded case management tailored to families with children aged 0-17. Your approach will be sensitive to diverse cultural backgrounds, ensuring every family receives personalized support.
• Focus on parental vulnerabilities such as domestic violence, mental health issues, disability, and substance misuse. Empower parents with strategies, skills, and resources to enhance family stability and well-being.
• Facilitate access to therapeutic services for parents and quality children's services to promote healthy child development. Your role is pivotal in ensuring comprehensive support for every family member.
• Collaborate closely with the Department of Communities and Justice (DCJ) to identify and engage families at risk of significant harm, providing timely interventions and support.

Requirements for Success

• Qualifications in Human Services with at least one-year relevant experience or substantial relevant experience in the human services industry.
• Demonstrated experience in case management, particularly with families and children
• Knowledge of issues like domestic violence, mental health, and child development is highly valued.
• Computer literate in a Windows environment.
• Excellent oral and written communication skills.
• Current Driver’s Licence.
• First Aid Certificate or willing to obtain

Before starting work with us, you will need to undertake a national police history check, qualifications, and referee checks, and have a clearance to work with children/vulnerable people.  

 Your benefits  

• Rewarding work – every day you know you’re making a real difference  
• Not-for-profit salary packaging, reducing your tax (details via AccessPay
• Free external, confidential counselling and access to chaplaincy support  
• Volunteering opportunities   
• Opportunity to purchase additional annual leave 
• Extra leave including Mission Australia Thank You Day & Work Anniversary Day off
• Additional $350 each year to help with cost of living in a remote area
• Access to up to 3 additional days Personal/ Carers leave each year

Our culture   

Our innovative and inclusive culture will ensure you feel valued at Mission Australia as you help Australians in need and develop in your career.    

We prioritise the safety and wellbeing of everyone, both within our team and the individuals we serve. 

We are committed to creating a diverse and inclusive working environment. We actively support and encourage people of all backgrounds; gender, age, ethnicity, race, cultural background, disability, religion, and sexual orientation to submit an application and aim to ensure that the recruitment and employee experience is as accessible and inclusive as possible. So, whoever you are, if you’re skilled and actively support our purpose and values, you would be welcome at Mission Australia.  

If you live with disability and require support to submit your application, please email talentattraction@missionaustralia.com.au or visit our Careers page for additional contact details. 

We strongly encourage applications from people who identify as Aboriginal or Torres Strait Islander. For culturally safe support or assistance with your application, please contact us at Deadlycareers@missionaustralia.com.au   

Find out more about a career with Mission Australia.   

How to apply  

Click ‘Apply’ and send your application today!  

As a committed Circle Back Initiative employer, we will respond to your application.  

Applications are shortlisted as they are received. Please apply as soon as possible to be considered. Thank you