FAMILY ADVOCACY PROGRAM ASSISTANT

FAMILY ADVOCACY PROGRAM ASSISTANT

Department: Department of the Navy

Location(s): Guam, Guam

Salary Range: $21.54 - $28 Per Hour

Job Summary: This position is located at the Family Advocacy Program, Andersen Air Force Base, Guam. The mission of Joint Region Marianas (JRM) Warfighter & Family Readiness (WFR) is to provide the highest quality programs and services to the military community through self-sustainment across all quality of life programs.

Major Duties:

• Major duties and responsibilities are summarized below. The primary purpose of this position is to provide comprehensive administrative support for the Family Advocacy Program. This includes providing administrative support to assist with the overall case management of domestic abuse and child abuse/neglect allegations at the installation. Incident Determination Committee Meeting Duties and Responsibilities: Assists Family Advocacy Representative (FAR) and/or Clinical Supervisor with coordinating Incident Determination Committee (IDC) meetings; develops meeting agenda based on monthly cases presented, and ensures correct and accurate client information presented to the IDC. Notifies law enforcement, medical, legal and command IDC members of meeting location, times, and agenda. Prepares notification letters to clients and commands, the minutes tracking form, and the IDC determination letters in accordance with applicable guidelines and requirements. Operates decision tree algorithm to assist with adherence to the DoD maltreatment criteria. Tracks required training certificates and appointment letters for primary and alternative members of the IDC. Prepares and sends notifications of annual training requirements for IDC members, Commanders, and others as required by policy. Assists FAP Case Manager with uploading required IDC documents to the client record in accordance with applicable policies and certification standards. Ensures accuracy in non-native documents uploaded into record system to protect client privacy. Develops and maintains contact list for command and collateral IDC members to assist FAP case managers with timely notification to required personnel related to allegations of domestic abuse or child abuse/neglect. Clinical Case Staff Meeting Duties and Responsibilities: Assists FAR and/or FAP Case Manager with the administrative components of the Clinical Case Staff Meeting (CCSM); prepares agenda, minutes and subsequent letters to command and clients associated with FAP recommendations. General Duties and Responsibilities: Provides administrative support to the Family Advocacy Program (FAP), to include meeting preparation and administrative notification and documentation requirements. Conducts standardized record keeping and performs quality assurance in accordance with established accreditation standards for specific administrative requirements. Performs data entry for various program services database. Records comprehensive meeting minutes. Schedules the Family Advocacy Committee (FAC) quarterly meetings and sends notification to FAC members, prepares agenda and meeting space, at the direction of FAR or Clinical Supervisor. Reserves meeting space for FAP program responsibilities to include IDC, CCSM, FAC, and treatment group or class space. Assists with maintaining and organizing records of FAP trainings, Counseling Desk Guidance, and FFSP Certification Standards, in accordance with Regional and local Standard Operating Procedures (SOPs). Prepares resource binders, maintaining logs, minutes, appointment letters, and agendas as required, per Navy Certification Standards. Revamps forms, updates templates as appropriate/requested, and assists with creating tracking systems for data purposes for the FAP. As authorized, assists FAR with preparing monthly reports for quality assurance reviews and in response to regional and headquarters level taskers. Supports site outreach activities by maintaining resources and may accompany other FAP staff on outreach activities as appropriate. Supports FAP staff with awareness month activities, as directed. Maintains running log of office supplies and resources needed to support the FAP, in coordination with the FAR. Alerts the higher level supervisor, or proper point of contact for help when problems arise. Adheres to safety regulations and standards. Serves as mandated reporter of suspected domestic violence, suspected child abuse/neglect and child sexual abuse cases. A complete list of duties and responsibilities will be provided at the time of hire.

Qualifications: In order to qualify for this position, resumes must include information which demonstrates experience and knowledge, skills, and ability (KSAs) as they relate to this position. Applicants are encouraged to be clear and specific when describing their experience level and KSAs. If you are relying on your education to meet qualification requirements: Education must be accredited by an accrediting institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications. Therefore, provide only the attendance and/or degrees from schools accredited by accrediting institutions recognized by the U.S. Department of Education (http://www.ed.gov/admins/finaid/accred/). Applicants qualifying based on education, time in grade, credentials, certification, training and/or module completion MUST provide proof of education (i.e. official transcripts/high school diploma), personnel action or SFS0, credentials, statement of service, certification, training and/or module completion at the time of resume submission. Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating. Knowledge of the operations, regulations, and guidelines of the FAP sufficient to perform the duties of the position. Knowledge of military organization, missions, life-styles, and situations, which can contribute to family stress, problems, and crisis-situations. Knowledge of state and federal laws and procedures, which govern the reporting of domestic violence, suspected child abuse/neglect and child sexual abuse. Knowledge of and skill in English grammar and usage. Knowledge of the Navy and DOD information systems used to document and account for non-medical counseling requirements and services provided. Knowledge of and skill in the use of web-based applications to facilitate completion of work assignments. Skill in the use a personal computer and a variety of software programs to facilitate work assignments. Skill in preparing reports, letters, and memoranda detailing findings and recommendations from the FAP. Skill in oral and written communication in order to prepare administrative forms and letters related to the FAP/IDC/CCSM and information to Commanders. Skill in the use of Microsoft Office Programs (e.g. Word, Excel, Point, Outlook). Ability to enter data accurately. Ability to perform concurrent tasks, set priorities, coordinate completion within required deadlines and formulate plans of action and milestones for task accomplishments. Work is performed in a normal office environment.

How to Apply: To be considered for this vacancy you must apply and complete the online questionnaire and submit the documentation specified in the Required Documents section above. The complete application package must be submitted by 11:59 PM (EST) on 12/18/2025 to receive consideration. To begin, click Apply to access the online application. You will need to be logged into your USAJOBS account to apply. If you do not have a USAJOBS account, you will need to create one before beginning the application. To preview the Application Questionnaire, please click the following link: https://apply.usastaffing.gov/ViewQuestionnaire/12845308 It is your responsibility to ensure your application package (resume, supporting documents, and responses to the questionnaire) is complete, accurate, and submitted by the closing date. Additional information on how to complete the online application process and submit your online application may be found on the https://help.usastaffing.gov/Apply/index.php?title=Applicant To verify or check the status of your application, log into your USAJobs account. Once logged in, the Welcome screen lists your applications, your application status and the date it was last updated. For information on what each Application Status means, visit: https://www.usajobs.gov/Help/how-to/application/status.

Application Deadline: 2025-12-18