Facility Services Assistant

Facility Services Assistant

Department: Department of Veterans Affairs

Location(s): Leeds, Massachusetts

Salary Range: $45963 - $59752 Per Year

Job Summary: This position is located in the Maintenance and Operations Section of Facilities Management and functions as a Facilities Program Assistant. The incumbent is responsible for management of the Work Order System and Facilities Maintenance tool system.

Major Duties:

• Major Duties and Responsibilities includes but not limited to: a. Incumbent works with Maintenance Supervisor to schedule repairs and minor improvements within the Medical Center based upon priorities established by the Facilities Manager. Develops and distributes repair schedule to the Maintenance Supervisor. b. Incumbent is responsible for managing Work Order System so that work orders are entered and closed out promptly and work requestors are informed of work status. Incumbent provides Facilities Management with reports with data generated from work orders and associated sources and makes recommendations for handling and improving work flow. c. Incumbent follows up on incomplete and completed work orders with Medical Center staff to review details of pending work orders and reviews any problems which may occur. d. Incumbent is responsible for interpreting established policies and guidelines and works with the Maintenance Supervisor to determine priority of work orders. e. Performs general office, clerical, and technical support including but not limited to, abstracting information from records for reports, maintaining statistical data, receiving calls, relaying messages and filing correspondence and technical information. Receives delivered goods and checks receipts against purchasing documents. Maintains MSDS files for facilities shop areas. Manages Facilities Maintenance Tool System to include maintaining an accurate tool inventory, managing the repair and maintenance information on all tools, keeping tools in proper order for ease in distribution, and submitting 2237's using GSA and DLA catalogs, government contracts, etc. f. Incumbent will be required to complete financial training and obtain a Government credit card for departmental purchasing of goods and services in accordance with Federal Acquisition Regulations. This employee will source goods and services thru market research by phone, internet, email and faxed quotes. The incumbent will perform the following actions with minimal supervision: process an average of 8 purchases a day, check status of overdue and partial deliveries, financial reconciliation of all purchases, maintain proper financial records for six years and assist the Finance department with frequent audits. Work Schedule: Monday-Friday 7:00am-3:30pm Virtual: This is not a virtual position. Position Description/PD#: Facility Services Assistant/PD631-00151-0 Relocation/Recruitment Incentives: Not Authorized Critical Skills Incentive (CSI): Not Authorized Permanent Change of Station (PCS): Not Authorized PCS Appraised Value Offer (AVO): Not Authorized

Qualifications: To qualify for this position, applicants must meet all requirements by the closing date of this announcement, 04/01/2026. Preferred Experience in Vista and MS Office Quality Ranking Factor: Computer programming experience and data analytics You may qualify based on your experience and/or education as described below: GS5 Specialized Experience: You must have one year of specialized experience equivalent to at least the next lower grade (GS-04) in the normal line of progression for the occupation in the organization. Examples of specialized experience would typically include, but are not limited to: Maintaining schedules for maintenance and/or repair of physical facilities; recording and maintaining information on safety certifications and inspections; collecting and recording budget information; tracking and adjusting work orders; and coordinating contract repairs. OR, Education: Applicants may substitute education for the required experience. To qualify based on education for this grade level you must have 4 years above high school. Degree must be relevant to the position to be filled. OR, Combination: Applicants may also combine education and experience to qualify at this level. You must have an combination of specialized experience and education in excess of the first 60 semester hours (i.e., beyond the second year) is creditable toward meeting the specialized experience requirement. One full academic year of study (30 semester hours) beyond the second year is equivalent to 6 months of specialized experience. The education and experience must be directly related to the work of the position to be filled. You will be rated on the following Competencies for this position: Computer Skills Customer Service (Clerical/Technical) Knowledge Management Operations Support Principles of Accounting Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religions; spiritual; community; student; social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience. Note: A full year of work is considered to be 35-40 hours of work per week. Part-time experience will be credited on the basis of time actually spent in appropriate activities. Applicants wishing to receive credit for such experience must indicate clearly the nature of their duties and responsibilities in each position and the number of hours a week spent in such employment. Physical Requirements: Working environment is both in the FMS office and the field. The employee must be able to reach all places throughout the hospital complex and it is necessary to view the facility and gain sufficient information for perpetration of plans and estimates. Walking, kneeling, crawling, and climbing ladders are involved in the job. For more information on these qualification standards, please visit the United States Office of Personnel Management's website at https://www.opm.gov/policy-data-oversight/classification-qualifications/general-schedule-qualification-standards/.

How to Apply: All applicants are encouraged to apply online. To apply for this position, you must complete the questionnaire and submit the documentation specified in the Required Documents section below. The complete application package must be submitted by 11:59 PM (ET) on 04/01/2026 to receive consideration. To preview the questionnaire click https://apply.usastaffing.gov/ViewQuestionnaire/12908289. To begin, click Apply Online to create a USA JOBS account or log in to your existing account. Follow the prompts to select your USA JOBS resume and/or other supporting documents and complete the occupational questionnaire. Click Submit My Answers to submit your application package. NOTE: It is your responsibility to ensure your responses and appropriate documentation is submitted prior to the closing date. Beginning September 27, 2025, Federal agencies will only accept resumes up to two pages in length to comply with the Merit Hiring Plan. Resumes longer than two pages will result in ineligibility for further consideration for the position. USAJOBS will not allow you to upload or build resumes longer than two pages, and you will need to update the resumes in your profile before applying for a job. Resumes should include information relevant to the knowledge, skills, abilities, and competencies of the position to which you are applying. VA is unable to make assumptions about qualifications if not clearly listed. Resumes must be legible so they can be reviewed for eligibility, minimum qualifications and other position requirements listed in the job announcement. Your resume must be 5MB or less. We recommend saving and uploading your resume as a PDF to maintain formatting and number of pages. We also accept GIF, JPG, JPEG, PNG, RTF, TXT, PDF, ODT or Word (DOC or DOCX). We do not accept PDF portfolio files. We recommend using a sans-serif font size like Lato, if available. Other widely available options are Calibri, Helvetica, Arial, Verdana, Open San Source Sans Pro, Roboto or Noro Sans. Make your page margins 0.5 inches. Consider using 14-point size font for titles and 10-point for the main text in your resume. The resume builder can help you create a resume using these recommendations and uses the information in your USAJOBS profile to help you get started. Helpful Hints for Creating a Two-Page Resume: Prioritize most relevant and recent experience Use concise, results focused language Align language from the job announcement Focus on demonstrating skills and competencies Remove outdated or unrelated experience Use the USAJOBS resume builder Additional guidance on this new requirement and resume building tools can be found at: https://help.usajobs.gov/faq/application/documents/resume/page-limit https://www.opm.gov/policy-data-oversight/hiring-information/merit-hiring-plan-resources/applicant-guidance-on-the-two-page-resume-limit/ Special Employment Consideration: VA encourages persons with disabilities to apply, including those eligible for hiring under 5 CFR 213.3102(u), Schedule A, Appointment of persons with disabilities [i.e., intellectual disabilities, severe physical disabilities, or psychiatric disabilities], and/or Disabled veterans with a compensable service-connected disability of 30% or more. Contact the Agency Contact for information on how to apply under this appointment authority via the Selective Placement Coordinator. The Interagency Career Transition Assistance Plan (ICTAP) and Career Transition Assistance Plan (CTAP) provide eligible displaced Federal/VA competitive service employees with selection priority over other candidates for competitive service vacancies. To be qualified you must submit appropriate documentation (a copy of the agency notice, your most recent performance rating, and your most recent SF-50 noting current position, grade level, and duty location) and be found well-qualified for this vacancy. To be well-qualified: applicants must possess experience that exceeds the minimum qualifications of the position including all selective factors, and who are proficient in most of the required competencies of the job. Information about ICTAP and CTAP eligibility is on OPM's Career Transition Resources website at http://www.opm.gov/policy-data-oversight/workforce-restructuring/employee-guide-to-career-transition/. During the application process you may have an option to opt-in to make your resume available to hiring managers in the agency who have similar positions. Opting in does not impact your application for this announcement, nor does it guarantee further consideration for additional positions.

Application Deadline: 2026-04-01