JLL empowers you to shape a brighter way.
Our people at JLL and JLL Technologies are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.
Client/Stakeholder Management
- Connect with key stakeholders at the site and gain buy-in as appropriate.
- Communicate issues, actions, and results in real time to relevant stakeholders.
- Develop, gain consensus for, and implement best practices for assigned areas of responsibility across the portfolio of sites.
- Communicate and interact effectively at all levels, adapting content and communication style as necessary.
- Take responsibility for meeting KPIs and SLAs defined in the contract.
- Ensure client and JLL objectives are compatible, delivering operationally and financially for the client while protecting JLL's financial interests.
Operations Management
- Deliver all services required under the contract.
- Monitor a range of metrics and manage the site to ensure optimal operations.
- Integrate service delivery, connecting all elements of the building experience.
- Maintain detailed knowledge of the MSA and escalate scope changes or scope creep that may impact the MSA Procurement & Vendor Management.
- Ensure contracted resources deliver work that meets duration and quality targets; address and correct underperformance as needed.
- Develop close working relationships with all vendors under FM control to ensure they understand the client culture and are integrated as part of the high-quality service team.
- Proactively review all services within remit and propose improvements to enhance service delivery.
Financial Management
- Collaborate with the finance team to accurately forecast planned and unplanned expenditure.
- Identify scope changes and assess their impact on budgets.
- Manage processing and control of purchase orders and invoices to support timely payment of service partners and suppliers.
People Management
- Manage, supervise, and support the professional development of all direct reports.
- Establish written goals and objectives for direct reports and conduct periodic formal and informal performance evaluations.
- Understand and support change initiatives aligned with the client’s CRE strategy.
HSSE & Quality Management
- Ensure all services within JLL remit comply with JLL’s HSSE Contractor Management process, statutory requirements, client guidelines, and country legal regulations.
- Understand and actively support JLL’s Quality Management program.
- Take accountability for internal and external compliance.
What You Can Expect from Us
- Contract of employment.
- Benefits package (private healthcare, cafeteria system, life insurance).
- Opportunity to demonstrate your own initiatives.
- Opportunity to participate in training and development programs.
- Possibility to work in a highly professional, stimulating, and challenging environment at a multinational company with excellent long-term career prospects.
- Friendly and supportive company culture.
Location:
On-site –Krakow, POL, Warsaw, POL
If this job description resonates with you, we encourage you to apply even if you don’t meet all of the requirements. We’re interested in getting to know you and what you bring to the table!
JLL Privacy Notice
Jones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLL’s recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely.
For more information about how JLL processes your personal data, please view our Candidate Privacy Statement.
For additional details please see our career site pages for each country.
For candidates in the United States, please see a full copy of our Equal Employment Opportunity policy here.
Jones Lang LaSalle (“JLL”) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process – including the online application and/or overall selection process – you may email us at HRSCLeaves@jll.com. This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Us page > I want to work for JLL.