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Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.
Facilities Manager
What this job involves:
As a Facilities Manager, you will serve as the key frontline representative responsible for delivering professional, effective, and efficient integrated facilities management services. You will be the primary point of contact for site operations and client representatives, ensuring all works and services under the contract are performed to the highest standards. This role combines strategic planning with hands-on operational leadership, where you'll supervise service delivery, coordinate improvement works with the Project Manager, and drive operational excellence across all FM disciplines. Your expertise will directly contribute to JLL's commitment to delivering world-class facilities management solutions that create exceptional workplace environments for our clients.
What your day-to-day will look like:
Serve as the primary liaison between clients, site representatives, and operational teams to ensure seamless communication and rapid response to all facility requirements
Supervise and coordinate all works and services under the contract, ensuring professional execution and adherence to quality standards
Plan and program facilities works and services, including scheduling and implementing improvement works in collaboration with the Project Manager
Monitor and manage the user ticket system, ensuring all requests are tracked, routed, and resolved within contractual timescales
Conduct regular site inspections and audits to identify performance gaps, service deficiencies, and opportunities for operational improvement
Manage vendor performance and contract compliance, ensuring maximum ROI and service efficiency for the client
Maintain full compliance with fire, health, and safety regulations while fostering a safe working environment across all sites
Required Qualifications:
Degree in Built Environment, Facilities Management, Engineering or relevant discipline
Minimum 5 years of relevant facilities management experience with proven management or supervisory background
Demonstrated expertise in integrated facilities management (IFM) services including both hard and soft services
Strong vendor and budget management capabilities with proven track record of operational delivery
Excellent stakeholder management and communication skills across all organizational levels
Proven ability to remain calm and decisive in rapidly changing, high-stress environments
Strong planning, programming, and organizational capabilities for managing multiple priorities
Preferred Qualifications:
At least 2 years' experience in providing IFM services
Tier 3 Certified Facilities Management Expert (CFME) accreditation by Singapore International Facility Management Association (SIFMA)
Fire Safety Manager (FSM) certification
Singapore Certified Energy Manager (SCEM) certification
Green Mark Manager certification
Location:
On-site –Singapore
If this job description resonates with you, we encourage you to apply even if you don’t meet all of the requirements. We’re interested in getting to know you and what you bring to the table!
At JLL, we harness the power of artificial intelligence (AI) to efficiently accelerate meaningful connections between candidates and opportunities. Using AI capabilities, we analyze your application for relevant skills, experiences, and qualifications to generate valuable insights about how your unique profile aligns with the specific requirements of the role you're pursuing.
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