Facilities & Maintenance Administrator

Who We Are

Cross River builds the infrastructure behind the world’s most innovative financial products. Our technology and capital solutions power payments, cards, lending, and digital asset capabilities that move money safely, instantly, and inclusively — trusted by leading fintechs, enterprises, and disruptors across the globe.

Our mission is simple: to build the financial infrastructure that expands access and opportunity for all. Guided by a culture of collaboration, curiosity, and purpose, Cross River has been named one of American Banker’s Best Places to Work in Fintech year after year. Whether you’re designing code, solving regulatory puzzles, or developing strategy, you’ll join a team where innovation and integrity drive everything we do — and where your work helps shape the future of finance.

The Analyst, Facilities & Management will be responsible for:

Responsibilities:

• Maintenance and management of mechanical equipment, fire suppression systems, security systems, garage doors, HVAC equipment, pumps, water filtration systems, electrical systems, and office space
• Project management for small facilities projects, project coordination and supervision for larger facilities maintenance projects, including scheduling and reporting, project execution, punch listing, and commissioning activities
• Respond immediately to any equipment or facility-related incidents or emergencies, acting as a point of contact for all facilities related emergencies
• Manage access control systems, security camera systems, and fire detection systems, maintain call lists and escalation procedures
• Monitor Building Management Systems (BMS/BAS), develop and provide performance reports
• In conjunction with the security team, conducting regular fire/life safety drills for CRB employees within the Linwood headquarters
• Procurement activities related to facilities services and materials
• Support client requests and manage employee satisfaction and well-being through the provision of a healthy and suitable workplace
• Communicate with local and remote team members on all facilities activities and issues
• Monitor and track attic stock and materials required to service the building effectively
• Support all facility-related requests for internal and external events that take place on site
• Escort facilities vendors and contractors working within CRB’s facilities
• Assist in the management of the facility to code compliance with local, state, and federal requirements
• General maintenance of HVAC and plumbing equipment as well as troubleshooting and repairs for various equipment
• General low voltage electrical repair and install work, bulb changes, LED driver changes
• Drywall and spackle install and repair
• In conjunction with the Facilities Manager assess extraordinary maintenance required for the property i.e., parking lot repairs, repairing outside lighting, perimeter fence, landscaping, carpets, painting in building/office common areas
• Perform daily walk throughs of the facility to check mechanical, switch gear, fire pump rooms, roof drains, general building conditions and report back any issues found
• Maintain safe and clean working environment by complying with procedures, rules, and regulations
• Contribute to team effort by accomplishing various projects, tasks, and requests around the facility alongside the Facility Manager
• Support and contribute to CRB employee services. CRB offers employee transportation services in a shuttle and valet program. Being an overlap in support to these services

Additional responsibilities as required.

Qualifications:

• Team player, active problem solver, able to work in a dynamic environment with high level of accountability
• Excellent written and verbal communication skills with the ability to provide clear and concise details regarding building issues
• The ability to multitask in a fast-paced environment while ensuring the utmost attention to detail
• Occasional after hours might be needed, a flexible schedule is preferred
• On call availability for emergency response
• Basic knowledge of HVAC, plumbing, electrical, low voltage are preferred
• Valid driver's license
• Ability to push and pull 100 pounds on a dolly or cart, as well as 50 pounds without mechanical aid
• Ability to carry 40 pounds of varying size and shape
• Ability to stand walk, squat, bend, kneel, crouch, twist, and reach overhead
• Ability to be exposed to outside weather conditions, including heat, cold rain, and snow
• Familiarity with the use of hand trucks, pallet jacks, dollies, and other delivery equipment

 

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Salary Range: $50,000.00 - $60,000.00