Facilities Director

Do you want to help revolutionize a major industry? At Unibail-Rodamco-Westfield (URW), you’ll have the opportunity to impact the future of real estate by developing innovative and engaging places that reinvent being together. Come join a team that builds excitement about working at URW. You’ll get to work with leaders who are passionate about tackling changing consumer behavior with innovative experiences. All this bold vision means the company culture embraces evolution and change.  We believe there is no "perfect" candidate and want to encourage applying even if all the requirements listed aren’t met. If you're passionate about URW and looking to learn and grow, then we look forward to reviewing your application!

We are currently looking for our:

Facilities Director – UTC San Diego

What we offer

This is a full-time management role responsible for directing the day-to-day facilities operations of the property, including the shopping center and affiliated business units. This leadership role supports the URW vision of serving our communities, enabling meaningful customer connections, and reshaping how people shop, live, work, and play—delivering a best-in-class customer experience by elevating the shopping center environment and enabling a seamless customer journey.

Scope

• Direct and oversee all day-to-day facilities operations of the property and affiliated business units, including operating and capital budgeting, expense control, preventive maintenance programs, building systems management (HVAC, plumbing, fire/life safety, electrical), aesthetics, and customer experience.
• Provide leadership, supervision, training, and coaching to a team of contract maintenance engineers.
• Develop, implement, and monitor a comprehensive Preventive Maintenance Program to maximize equipment life and operational efficiency.
• Utilize facilities operational platforms such as CMMS, BMS/EMS, and contractor management systems and ensure data integrity and optimization.
• Attend recurring action and asset meetings contributing to operational and capital expenditure planning.
• Manage on-site equipment and asset inventories.
• Oversee or participate in project management, financials, vendor management, sustainability initiatives, safety compliance, and central plant operations.

Technical & Regulatory Knowledge

• Working knowledge of OSHA, EPA, and regulatory compliance requirements.
• Ability to read blueprints, construction documents, and lease plans.
• Experience with CAD, Bluebeam, CMMS, BMS/EMS, and cloud-based platforms.
• Mechanical systems knowledge including HVAC, central plants, chillers, boilers, VAVs, and VFDs.
• Knowledge of elevators, escalators, electrical systems, fire/life safety systems, and ADA compliance.

Additional Responsibilities

• Maintain responsive communication with tenants regarding operational matters.
• Coordinate logistics related to access, deliveries, and screenings.
• Support tenant construction to ensure on-time store openings.

Qualifications & Experience

• Bachelor’s degree (BA or BS) required, or equivalent experience.
• 3–5+ years of progressive facilities management experience in retail, commercial, hospitality, or related environments.
• Minimum two (2) years of supervisory experience.
• Professional designations from BOMA, IFMA, or IREM preferred.

Core Competencies

• Strong process and workflow management skills.
• Proven team leadership and development capabilities.
• Sustainability and energy management background.
• Customer service excellence and stakeholder communication skills.
• Financial acumen including budgeting, forecasting, and variance analysis.
• Strategic thinking, problem-solving, and composure in high-pressure situations.
• Participate in Manager-on-Duty rotation including evenings and weekends.
• Conduct off-hours inspections and provide 24/7 emergency response as required.
• Attend required meetings, training programs, and other duties as assigned.

Compensation

• $123k -150k per year + Annual Discretionary Bonus
• Exempt

What is important to us

Unibail-Rodamco-Westfield (URW) is driven by an entrepreneurial foundation of talented and ambitious employees who embrace change, strive for innovation, and know when to venture into uncharted terrain. Teams within URW are collaborative and thrive by working together to seize opportunity and solve challenges. Employees receive mentorship and guidance while being empowered to drive their initiatives, embracing their individuality and unique backgrounds. URW‘s flagship destinations are interwoven into the community fabric, and we give employees the power to be impactful in their work and lead meaningful change in our communities through volunteering, DE&I programming and leading ESG efforts. URW is an innovator and trend setter in experiential entertainment and is making bold moves to be a brand that creates inspiring consumer experiences in-person and digitally. Breaking beyond conventional beliefs, URW is surprising and delighting customers by reinventing being together and creating memorable moments.

Our company purpose – to Reinvent Being Together – is about reimagining how individuals and communities come together, socialize, and enjoy dynamic experiences alongside one another in entirely new ways. We are at our best when we are TOGETHER safely and joyfully.