Facilities Assistant

JLL empowers you to shape a brighter way.  

Our people at JLL and are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people  and empowering them to  thrive, grow meaningful careers and to find a place where they belong.  Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.   

岗位职责：
a) 办公用品管理 ：负责对办公用品签领，登记及盘点
b) 流程管理 ：严格执行甲方客户对各流程服务标准及工作机制的要求
c) 工单服务流程规范 ：跟进客户要求，及时的完成各条服务线工单派发，并跟进工单完成情况，完成记录
d) 门禁服务流程规范 ：需要对所有门禁卡制作及发放、门禁卡权限开启及门禁卡权限关闭及时进行处理
e) 电话接听服务流程 ：按照电话接听服务标准及工作机制的要求，完成电话的接听和记录
f) 礼品领用流程：按照礼品领用流程，及时的完成发放，并完成记录；
g) 报告输出：按时完成行政相关的所有报告，如有延迟提交或缺失的：
h) 执行力：任务在规定时间内按时按质完成，达到预期。经理：任务在规定时间内按时按质完成，达到预期。经理//客户需求及时解决不推诿客户需求及时解决不推诿；；
i) 行为规范行为规范：严格按照客户方要求遵守考勤制度和行为规范，如需要外出或请假，需提前5个工作个工作日告知上级经理，批准后方可执行日告知上级经理，批准后方可执行；
j) 工作态度：工作状态稳定、态度积极，无个人情绪，团队协作；
k) 客户投诉：注重客户满意度，工作无投诉产生；
l) 客户响应：针对经理/客户临时需求和突发状况，能够及时响应并妥善处理客户临时需求和突发状况；
m) 学习能力：善于积极思考业务提升和改进方式，提出合理化建议。

任职要求：

a) 教育背景：大专或以上学历：大专或以上学历
b) 工作经验：2年以上行政管理或助理工作经验
c) 专业技能：基础行政管理知识；基本的档案管理知识；良好的服务及沟通能力；
d) 通用技能：协调能力、强执行力、持续学习能力、较强的分析、强执行力、持续学习能力、较强的分析总结总结能力、熟练的电脑办公软件操作能力
 

Location:

On-site –Shanghai, China

Job Tags:

Transitions Incumbent

If this job description resonates with you, we encourage you to apply, even if you don’t meet all the requirements.  We’re interested in getting to know you and what you bring to the table!

At JLL, we harness the power of artificial intelligence (AI) to efficiently accelerate meaningful connections between candidates and opportunities. Using AI capabilities, we analyze your application for relevant skills, experiences, and qualifications to generate valuable insights about how your unique profile aligns with the specific requirements of the role you're pursuing.

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