Are you an automotive professional with a proven track record in service writing? Do you know how to build trust with customers, keep repair orders running smoothly, and communicate confidently with technicians? If so, Suburban CDJR of Troy, a proud member of the Chrysler family, wants you on our team!
What You'll Do:
As a Express Writer, you'll take charge of the customer experience from start to finish—managing repair orders, setting accurate expectations, and serving as the critical link between the customer and the technician.
As an Express Lube Advisor, you’ll be the first impression and the trusted voice between our customers and technicians. You’ll:
Greet every guest with professionalism and warmth
Listen actively and identify their service needs
Clearly communicate recommendations and solutions
Ensure every customer leaves with confidence and satisfaction
A customer-first mindset
Strong communication skills
A team player who thrives in a fast-paced environment
A passion for the automotive industry (experience is a plus!)
Competitive pay and benefits package
Medical, Dental and Vision Plans
Paid Holidays & PTO
Short and d Long-Term Disability
Paid Life Insurance
401(k) Retirement Plan
Employee Stock Purchase Plan
Lithia Learning Center
Vehicle Purchase Discounts
Wellness Programs
If you're ready to bring your experience to a dealership that values your skills and supports your success, apply now to join Suburban CDJR of Troy!
Suburban CDJR of Troy – Where Experience Drives Excellence.